11
Estimated charging time
The time the charger takes to fully charge the battery depends on distance travelled, riding
characteristics, terrain, payload, battery age, and other factors. The table below provides a
rough estimate of charge time based on common distances travelled in regular operation.
NOTICE
: The battery may take longer to charge when fully depleted, when very new, and
after 3–5 years of regular use. If your battery doesn’t seem to be charging normally, is tak-
ing longer to charge than expected, or you’re experiencing substantial reduction in range,
discontinue use and please contact us by email ([email protected]), and/or
give us a call on the phone 1-800-289-4276 or 760-599-0544.
Distance
Recharge time
8 km (5 mi)
1 hour
16 km (10 mi)
1.5 hours
24 km (15 mi)
2.5 hours
32 km (20 mi)
3.5 hours
40 km (25 mi)
4.5 hours
48 km (30 mi)
5.5 hours
72 km (45 mi)
7 hours
Long-term battery storage
If storing your bike for longer than two weeks at a time, follow the recommendations below
to maintain the health and longevity of your battery.
• Power off the battery and keep the battery installed on the bike, or remove the battery
from the frame for storage.
• Store the battery in a dry, climate controlled, indoor location between 10°C to 25°C (50°F
to 77°F).
• We recommend that you store your battery at approximately 40-75% charged. Check the
battery’s charge level monthly. If necessary, charge the battery to about 40-75% charged.
• Storing your battery for long periods at full charge can cause range decline over time.
• Storing your battery for long periods at very little or no charge can cause permanent
range decline or a non-functional battery.
NOTICE
: Incorrect storage of your battery can result in a damaged or non-functional bat-
tery. Follow the above recommendations to reduce such risk.
CAUTION
: Always charge your battery in a clean, clear, dry and safe space, away
from direct sunlight. Do not cover or leave unattended. Never charge for more than
12 hours at a time.
Charging
Port
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