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Chapter 2 Installation and Startup
© 2013 Harmonic Inc. All rights reserved.
11
Electra 9200 Release 01, Rev A
Installing Platform Firmware
Installing Platform Firmware
To install new firmware on the encoder, first upload the new firmware to the device. Then, you
reboot the encoder to begin using the new firmware. You can upload firmware any time, and
reboot when it is convenient.
The encoder holds up to two firmware versions—the current version (the version that the encoder
is using), and a second version held in memory. You can load either of these versions at any time,
from the SAG Platform page (this requires rebooting the encoder).
When you upload a new firmware version to the encoder, two things happen:
■
The current version (that the encoder is using) moves into memory, replacing the version
there (which is discarded).
■
The new firmware you upload is queued to replace the version that the encoder is using, so it
becomes the current version when you re-boot.
You do not need to manually delete old firmware from the encoder.
NOTE:
Upgrading firmware deletes any device configuration presets you are storing on the device. To
preserve a particular configuration, you must back up to a file and save it to another location. See the SAG
Platform > Backup/Restore page for backup procedures.
Installing new firmware:
1.
If you are installing over a previous version, it’s a good idea to save your current configuration
(the services you have configured) to a file. Go to SAG Platform > Backup/Restore and select
Backup Device Configuration to a File.
2.
Copy the new platform firmware file to the device running SAG. The firmware file is named
with the version number and has a .tgz file extension and checksum. For example, a sample
file name could be:
i_09.18.00.74tgz,712ca616
.
3.
Load the new version to the device. Go to SAG Platform > Firmware Upgrade > Install New
Firmware. Browse to the location of the new firmware file, and select the file.
4.
Select Install to copy the firmware files to the encoder and activate them later. Select Install
And Activate to copy the files to the encoder and reboot to activate the new firmware version.
A warning message will appear advising you to wait until the process is complete. Follow the
prompts and do not close the browser window until the uploading process completes.
5.
When the firmware transfer finishes, a message confirms a successful upload. If you have
chosen to install and activate, the device will reboot. This can take several minutes.
6.
When you activate new firmware, you must refresh the browser window after the device
reboots, to clear the cache and see the new version.
NOTE:
When upgrading from platform firmware with a previous version of SAG: if you still see the old
version of SAG when you reboot, you may need to retype the device IP address to redirect the browser page
to load the new GUI.
Service Configuration Settings:
When you install new firmware, the encoder restarts using the previous service configuration
settings, if any. If there are new features in the firmware, default values are set for these fields. If
you downgrade firmware versions, settings in the newer version that are not available in the older
version are lost. Harmonic recommends saving your current configuration before changing the
firmware version, so you have these settings available if you return to the current firmware
version.