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Service Page EN-29
Service
In order for us to help you quickly, please tell us:
Name of appliance Model
Order number
Vacuum cleaner
VCM38A13M-A-70
5938 4060
Accessories
Order num-
ber
1× foam filter
1641 8344
1× hygiene filter
6822 4241
Advice, order and
complaint
Please contact your mail order
company’s customer service
centre if
– the delivery is incomplete,
– the appliance is damaged dur-
ing transport,
– you have questions about your
appliance,
– a malfunction cannot be recti-
fied using the troubleshooting
table,
– you would like to order further
accessories.
Spare parts
Customers in Germany
– Please contact
Hermes Fulfilment GmbH
:
Tel. (057 32) 99 66 00
Monday–Thursday 8 am to 3
pm, Friday 8 am to 2 pm
Customers in Austria
– Please contact your mail order
company’s customer service
centre or product advice cen-
tre.
Please note:
You are responsible for the con-
dition of the appliance and its
proper use in the household.
Damage resulting from non-com-
pliance with this manual unfortu-
nately cannot be recognised.
Содержание VCM38A13M-A-70
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