Troubleshooting table
Page EN-21
Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean there is a
defect in the appliance. For this reason, please check the tables to see if you can correct the
malfunction.
WARNING
Risk of electric shock in case of improper repair!
Never try to repair a defective or suspected defective appliance yourself. You can put your
own and future users’ lives in danger. Only authorised specialists are allowed to carry out
this repair work.
Problem
Possible cause
Solutions, tips
Compressor off,
interior light off.
No electricity to socket.
Check by connecting another appliance.
Mains plug is loose.
Check the tightness of the mains plug.
Compressor off,
interior light on.
Desired temperature has
been reached.
Further cooling not required. When the in-
side temperature rises, the compressor au-
tomatically turns on.
Repositioning.
The appliance requires 2 hours to allow the
refrigerant to settle.
Appliance cools
too quickly.
Temperature controller is set
at too cold a setting.
Turn down the temperature controller (see
‘Operation’ on page EN-11).
The appliance
doesn’t cool suffi-
ciently.
Incorrect temperature select-
ed.
Turn the temperature controller to a higher
position (see ‘Operation’ on page EN-11).
Door not tightly closed or
door seal is not completely
tight.
See ‘Checking and cleaning door seals’ on
page EN-14.
The appliance is near a heat
source.
Insert insulating plate in-between or relo-
cate.
Food has been put in warm. Only put in cooled foods.
Too many goods loaded.
Load no more than 7 kg at once.
Ambient temperature too low
or too high.
Adjust the ambient temperature to the cli-
mate category (see ‘Intended use’ on page
EN-5).
Compressor seems defec-
tive.
Set the temperature controller to ‘7’. If the
compressor does not switch on within an
hour, please contact our service depart-
ment (see ‘Service’ on page EN-23).
