Troubleshooting
33
My Blazer web browser and other wireless features don’t work
Make sure you installed the Palm Desktop software on the Handspring CD
and performed a HotSync operation after the installation. This CD
contains components required by the wireless features. Performing a
HotSync operation installs these components on your handheld.
I can’t open the electronic
User Guide
Make sure you installed the Adobe Acrobat Reader software on the
Handspring CD. To install this software, insert the Handspring CD in the
CD-ROM drive on your computer, select Acrobat Installer from the menu,
and follow the onscreen instructions.
I get an error when connecting to the Internet or using E-mail
■
Contact your service provider to confirm that data services are active on
your account.
■
Make sure you installed the Palm Desktop software on the Handspring
CD and performed a HotSync operation after the installation. This CD
contains components required by the wireless features. Performing a
HotSync operation installs these components on your handheld.
■
Confirm that you are dialing the correct number to access your service
provider’s server. Some service providers require that you have an ISP
account to handle this.
■
Check your user name, password and other settings.
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