
32 Troubleshooting
Troubleshooting
When I turn on my phone, I get a message that my SIM card is missing.
The SIM (Subscriber Identity Module) card is either missing or inserted
incorrectly. The SIM card is a small rectangular plastic piece that contains
your phone number. It is included with your service provider’s
documentation and is often referred to as a “smartcard.”
1. Remove the SIM door.
2. With the contacts face-up, align the notch on the SIM card with the
notch on the door and insert the SIM card into the slot on the door.
3. Replace the SIM door.
Tip:
Since calls are billed to your phone number, you can move your
SIM card to any phone that uses a SIM card, and the calls will be
billed to your account.
SIM card
SIM door
Notch
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