Guarantee
Description:
Frame/chassis
Warranty term:
5 years
Covered
Not covered
A 5-year guarantee for the product is valid from
the date of delivery. Handicare guarantees that
the product shall not have any defects with regard
to material and design, and that it fulfils all the
requirements specified in the sales brochure.
Handicare guarantees free repairs, maintenance
and change of any defect parts, provided that the
damage was caused during normal use as described
in the user manual.
All part exchanges, service and claims made under
the following limited guarantee must be presented
to Handicare AS in writing within 45 days of the
need for this arising in order to be entitled to
compensation.
The warranty is exclusively at Handicare’s discretion.
Corrective action can be either repair, replacement
or exchange.
After the corrective action, the original warranty
period will not be extended.
Below mentioned situations are not covered
(Exclusions and limitations):
Equipment that is adjusted, modified or items added by persons other
than Handicare or an approved representative will not be covered by this
guarantee.
Tyres, tubes and upholstery are not covered by this guarantee.
Any damage to accessories will not be covered by this guarantee.
Equipment that is not treated with due care or is used in a way that is
inconsistent with the guidelines of this user manual will not be covered by
the guarantee.
Lack of or improper maintenance.
Cosmetic appearance of items will change as a result of use and are not
covered by this warranty.
Labour, call-out and shipping.
Any damage to items added to the Handicare supplied equipment, caused
by the Handicare supplied equipment.
And any damage to the Handicare supplied equipment by the additional
equipment.
Batteries (covered by the battery manufacturer’s standard warranty) .
Circumstances beyond our control (floods, fires, etc.).
Description
Warranty term
Examples
Options/
accessories
2 year (standard)
Basket, umbrella, etc. Not being Service Part or Consumable
Part.
Service Parts
Standard
New:
1 year after invoice
Repaired:
90 days after invoice
Brake handles, height adjustment mechanism, wire stocking
etc.
Consumable parts
Standard
40 days after invoice
Brake block, brake wire, wheels, seat sling, basket and grip
handles, bearings, etc.
Covered
Not covered
Defects in materials and workmanship requiring
corrective action to maintain product’s specification.
Warranty is exclusively at Handicare’s discretion.
Corrective action can be either repair, replacement
or exchange.
After the corrective action, the original warranty
period will not be extended.
Below mentioned situations are not covered:
Equipment modified or items added by others than Handicare.
Cosmetic appearance of items will change as a result of use and are not
covered by this warranty.
Labour, call-out and shipping.
Any damage to items added to the Handicare supplied equipment, caused
by the Handicare supplied equipment. And any damage to the Handicare
supplied equipment by the additional equipment.
Any use of the equipment outside the criteria published in the Handicare
sales brochures, or beyond the manner in which a prudent person would
normally use the equipment (i.e. Abuse, misuse or negligence).
Lack of or improper maintenance.
Batteries (covered by the battery manufacturer’s standard warranty).
Circumstances beyond our control (floods, fires, etc).
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MB4100
