NAUTIZ X2
User Manual
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Table 8-2 Bluetooth troubleshooting
Fault
Cause
Solution
The NAUTIZ X2 cannot
detect any Bluetooth
device nearby.
The NAUTIZ X2 system is
too far away from other
Bluetooth devices.
Move the NAUTIZ X2 close to other
Bluetooth devices, making the distance
between them within 10 meters.
The Bluetooth devices
nearby are not enabled.
Enable the Bluetooth devices you are
searching for.
Bluetooth devices are in a
mode that cannot be
detected.
Set Bluetooth devices in a mode that can be
detected.
When a user attempts to
connect a Bluetooth
phone to the NAUTIZ X2,
the Bluetooth phone
identifies the NAUTIZ X2
as the previously paired
NAUTIZ X2.
The Bluetooth phone
memorizes the name and
address of the NAUTIZ X2
paired previously over
Bluetooth.
Remove the paired device and the name
from the Bluetooth phone.
A Bluetooth device can
be detected but cannot
be connected.
The NAUTIZ X2 does not
support connecting a
Bluetooth device without a
password.
Set a password for the Bluetooth device.
Table 7-3 Cable troubleshooting
Fault
Cause
Solution
Charging fails.
The cable is in poor
contact.
Replace the cable.
Connecting to the
NAUTIZ X2 fails.
The cable is in poor
contact.
Replace the cable.
Table 7-4 Wi-Fi troubleshooting
Fault
Cause
Solution
Connecting to an AP
fails.
The message
“Authentication failed” is
displayed.
The password for the WLAN device is
incorrect.
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