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Chapter 5: Warranty and Customer Support
If you have any questions or concerns with your TX-100, please visit our website at
www.hb-direct.com
for more update.
Important safety information
Read these instructions carefully and pay attention to all warnings and guidelines.
Do not overload electrical sockets or extension cables. Overloading can result in fire or electric
shock.
Never insert objects into the TX-100. They might come into contact with dangerous voltage
points or short-circuit components, which can cause fire or electric shock.
Do not spill liquids on the TX-100.
If the TX-100 does not function normally, or if it emits unusual sounds or odours, pull out the
plug immediately and contact an authorized technician.
Do not attempt to service the TX-100 yourself. If you open or dismantle the shielding, you
expose yourself to dangerous voltage and other hazards. All maintenance must be carried out
by qualified service technicians.
Environmental information
The system is made of recyclable materials which can be reused if disassembled by authorized
personnel.
Please follow local regulations for the disposal of packaging materials, used batteries and
discarded units.
Copyright, Licenses and Trademarks
H&B, and the H&B logo are registered trademarks and TX-100 is a trademark of H&B Corp.
InterVideo is a registered trademark, and WinDVD Creator and WinDVD are trademarks of
InterVideo, Inc. DivX® and the DivX® logo are registered trademarks of DivX® Networks, Inc. in
the USA and other countries. All other licenses and trademarks are property of their respective
owners.
Warranty certificate
H&B provides a twelve (12) month warranty from the date of purchase against material and
manufacturing defects.
In the event of defects covered by the warranty, the product must be returned to the dealer that
sold the product.
If any problems arise, information on our authorized service centers is available the dealer who
sold the product.
Terms of Warranty
1. The warranty is only valid on presentation of a correctly completed warranty certificate and
sales ticket, and if the serial number on the product is fully legible.
2. The obligations of H&B are limited either to repair or replacement of defective components.
The repair or replacement of defective components is based on an assessment by H&B.
Exchange is only possible if the repair cannot be performed.
3. Warranty repairs must be performed by an authorized H&B dealer, or an authorized service
centre. No remuneration is provided for repairs performed by unauthorized workshops.
