Dolphin Multiple Battery Charger User’s Guide
Page 9
Return Information
If you purchased the product from an Authorized Hand Held Products Reseller, contact the Reseller with the unit's
serial number. Your Reseller will contact Hand Held, on your behalf, to arrange for the unit to be serviced.
If you purchased the product directly from Hand Held, or have been instructed by your Reseller to contact
Hand
Held directly, call the Customer Services Department in your area to request a Repair
Maintenance Authorization
(RMA) number. Note: An RMA number is not needed for service at the Europe, the Middle East, Africa or United
Kingdom repair facilities.
North and South America, Asia, Pacific Rim
(TEL)+1-(704)-537-1444
(FAX)+1-(704)-566-9904
Europe, Middle East and Africa :
(TEL)+31-40 24 24 486
(FAX)+31-40 24 25 672
The United Kingdom :
(TEL)+44 (0) 7000 426343
(FAX)+44 (0) 7074 426343
You must have an RMA number to receive service from the repair facility for North and South America, Asia and
the Pacific Rim. Failure to obtain an RMA number before shipping your product to this repair facility can delay the
processing of your repair request.
When calling for service at any of our repair facilities, please be prepared to give the following information:
•
Product's type and serial number
•
Brief description of problem
•
Dated Proof-of-Purchase
Place the product in its original packaging with a copy of your original invoice and ship the product prepaid to the
appropriate address below:
1RUWK DQG 6RXWK $PHULFD $VLD 3DFLILF 5LP
Hand Held Products
Customer Services Department
7510 East Independence Blvd., #100
Charlotte, NC 28227-9411
RMA Number:__________________________
(XURSH 0LGGOH (DVW DQG $IULFD
Hondsruglaan 87D
5602 JA Eindhoven
The Netherlands
7KH 8QLWHG .LQJGRP
Wessex House
Oxford Road
Newbury Berkshire, RG14 1PA
United Kingdom