DEFRA Stove Installation and User Guide
13
Guarantee
When you buy an Arada stove, you are not only buying a first class appliance,
you are receiving a commitment from us to look after you and your appliance.
13.1
Guarantee
If any part of the main body of the stove fails due to a manufacturing or material
defect during the guarantee period that applies in respect of the relevant stove
(as set out below), Arada will, at its sole discretion, repair or replace your Arada
stove, for no charge.
For the purposes of this guarantee, a material or manufacturing defect includes
the splitting or cracking of the main body (defined as the steel outer casing and
items fixed immovably to the casing).
The following guarantee periods shall apply in respect of the following Arada
stoves:
• Non-boiler Aarrow and Villager stoves come with a lifetime guarantee
• Non-boiler Hamlet stoves come with a ten year guarantee
• Stratford and Villager boiler stoves come with a five year guarantee
• Hamlet boiler stoves have a three year guarantee
• Arada’s range of AX stoves have a one year guarantee
The external paint finish and thermostat (if factory fitted) carry a one-year
guarantee only.
This guarantee is subject to the Terms and Conditions set out below.
13.2
Terms and Conditions
The following terms and conditions must be satisfied in order for your stove to
be covered by the guarantee set out above:
1. Your stove must have been purchased from an officially approved Arada
dealer.
BK575 Rev03
23