15
14
Troubleshooting
Notes
Display shows Error Codes E01.
• Blade is jammed with food. Remove jar and lid. Use Scraper to
stir food. Repeat blending.
Appliance fails to start or stops while it is running.
• Make sure that the Power Switch Button is ON (I) and that it is
illuminated blue.
• Check to see if unit is securely plugged into an electrical outlet
of the proper voltage and frequency.
• Check to see if the fuse for the electrical outlet has blown or if
the Reset Button on the bottom rear of Base has switched to
OFF ( ).
• This appliance is equipped with an interlock feature — the
appliance will fail to start or will stop when either Lid or Jar are
not locked properly in place.
• Press Reset Button on bottom of Base.
Red light on Motor Temperature Status Indicator starts to flash
and appliance stops running.
• Motor overload protection has engaged. Unplug and let cool
for 15 minutes. Press Reset button on bottom of Base and plug
back in to restart blending.
Unit does not respond to button commands.
• Turn unit power off and back on using the Power Switch to
reset the controls.
• If problem persists, the unit will need to be serviced.
Ingredients will not mix properly.
• Check to see if enough liquid has been added to the
ingredients. Mixture should be fluid and free-flowing at all
times.
• Solid pieces are too large.
• Container is too full. Do not fill past MAX marking.
• Cutter assembly blades are not sharp or are damaged.
• Select speed to create a fluid blend.
If problem persists or if experiencing any other problem, please visit https://hamiltonbeach.global for service
center locations or kindly take the product to the place of purchase.
