13
Troubleshooting
Phenomenon
Items to be confirmed
Solutions
No water outlet
1 If the water supply system cut off
the water or the water pressure is
too low
Check
2 If the water outlet is blocked or
the hot water valve is open
Check and clean
Only outputs
cold water but
indicator is on
when heated
1 If the hot water outlet is open
Check and open
2 If the water temperature is
adjusted properly
Adjust water temperature
3 The heating period is too short
and the setting temperature
has not been reached
Continue heating
4 The heating tube is damaged
Contact the service department
after confirming that is not due
to items 1, 2 and 3
Only outputs cold
water and
indicator
is not on when
heated
1 If the power is in good connection Check power socket
2 Confirm if the power switch is on
or not
Connect power switch
Heating indicator
always on
The water is not up to set
temperature
Continue heating
Water outlet is not
stable and in
volume and
temperature
If the tap water pressure is stable
Adjust the water outlet volume
or reuse when the water
pressure is stable
2 If the tap water pressure is too
high or not
Reduce the water outlet valve
flow as possible as you can
when using, for details, please
see the Friendly tips in the
precautions.
If the thermostat is out of control
Contact the service department
after confirming that is not due
to item 1
1
2
Less hot water
supply
If the current temperature set is
too low or not
Readjust the set temperature
1
3 If the thermostat is out of control
Contact the service department
after confirming that is not due
to items1 and 2
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