Troubleshooting
This chapter summarizes the most common problems you
could encounter with your SV-60 Steam Vacuum. Please
read the different sections for more details. If you are unable
to solve the problem, please contact our Customer Care
Representatives at 877-HAAN DIRECT (877-422-6347)
PROBLEM: When first using steam, the pump makes a
thumping or clicking noise.
Possible Cause:
1) The pump emits some noise during the
initial use of steam. This is normal until
water flows through the system.
2) The pump emits noise when all the water
in the tank has been used.
3) The water tank is not installed correctly
or hasnot snapped into place.
Possible Solution:
1) Check the water level in the tank.
2) Fill the tank with water.
3) If the noise persists longer than 1 minute,
remove the water tank and reinstall it being
sure the tank has snapped firmly into place.
PROBLEM: The Steam Vacuum does not emit steam.
Possible Cause:
1) No water in water tank.
2) No power.
3) Steam button not depressed.
Possible Solution:
1) Check to see if power supply voltage is 120V.
2) Be sure the plug is securely inserted in the
outle and power is on.
3) Remove and water tank, check water level
and if needed, add water. Be sure it is properly
set and snapped into place.
www.
HAAN
USA.com 877-HAAN DIRECT / 877-422-6347
pg 19
www.sylvane.com 1-800-934-9194
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