pg 28 877-HAAN DIRECT / 877-422-6347
www.haanusa.com
QuESTioN: i don’t see much steam coming out-why not?
Actually, you shouldn’t be able to see that much steam coming
out. The truth is, the more steam you see when in use the
less effective the product is, because the steam should be
physically directed to cleaning your floors (or other hard
surfaces), and not escaping through other parts of the
steamer.
QuESTioN: The
unit
is leaving my floor wet. Why and
what can i do about it?
The Ultra-MicroFiber Pad may need to be changed. For
optimal performance, the pad should be changed after 10
minutes of use.
QuESTioN: How long can you use an ultra-MicroFiber
Pad before it needs to be changed?
The pad should be changed every 10 minutes, or when it
becomes saturated with water. The machine will become
harder to push smoothly on the floor when the pad is
saturated.
QuESTioN: Sometimes my unit becomes hard to push –
why?
If the unit is hard to push it is likely because the Ultra-
MicroFiber Pad is too wet or the angle at which you are
using the machine is too high. The lower the handle, the
easier the unit is to push across the floor and if doing this
does not help try replacing the Pad with a dry one.
QuESTioN: Will the
unit
clean grout?
Yes, the steam will loosen the grime and there are a couple
of different accessories that will help scrub the grout clean.
Using the Tile, Grout & Rough Surface Brush should effectively
clean your grout and one of the small round brushes can
clean small crevases.
QuESTioN: Do all the germs and bacteria get trapped in
the water tank?
No. The water in the tank is heated in excess of 212°F,
killing any bacteria or germs in the water.
QuESTioN: Does the
unit
work on pet stains?
Yes, the unit is able to spot clean fresh stains by loosening and
lifting the stain. See details for this on pg 15-16.
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