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5-2 

Power Supply Failure 

You can check whether the power system of the switch fails by viewing the hot-swappable PWR1 or 
PWR2 LED on the front panel and the LED on the power module. When the power supply system 
functions normally, the corresponding LEDs should be ON. Otherwise, please check whether  

z

 

The switch power cable is properly connected.  

z

 

The power supply meets the requirement. 

To replace the hot-swappable power module, refer to 

H3C S5810 Series Ethernet Switches  Installation 

Manual

 for detailed operation steps.  

Fan Tray Failure 

The fan tray do not have status LEDs. You can check the system LED and the seven-segment LED of 
the device to determine whether the fan tray operates normally. If the fan tray fails, the two LEDs give an 
indication, as shown in Table 5-1. 

Table 5-1 

Fan tray fail LEDs description 

LED 

Mark 

State 

System LED 

SYS 

Steady red 

Seven-segment LED 

Unit 

The LED displays 

F

 for fan failure. 

 

 

 

 

Only when the system LED and the seven-segment LED are displayed as steady red and F respectively 
does it indicate that a fan tray fails. 

 

To replace the fan tray, refer to 

H3C S5810 Series Ethernet Switches  Installation Manual

 for detailed 

operation steps. 

Configuration Terminal Failure 

After the switch is powered on and the system is normal, the booting information will be displayed on the 
configuration terminal. If the configuration system has any faults, there will not be any screen display at 
the configuration terminal or the displayed characters will be totally illegible.  

Troubleshooting when there is no terminal display 

If there is no output information after the configuration is powered on, please check whether: 

z

 

The power supply is normal 

z

 

The console cable is properly connected 

If no problems are found after the above-mentioned items have been checked, the cause may lie in the 
console cable or the settings of the terminal (such as hyper terminal) parameters. Please perform the 
corresponding check.  

Содержание S5810 Series

Страница 1: ...H3C S5810 Series Ethernet Switches Quick Start Hangzhou H3C Technologies Co Ltd http www h3c com Manual Version 6PW102 20101105 ...

Страница 2: ... V2 G Vn G PSPT XGbus N Bus TiGem InnoVision and HUASAN are trademarks of Hangzhou H3C Technologies Co Ltd All other trademarks that may be mentioned in this manual are the property of their respective owners Notice The information in this document is subject to change without notice Every effort has been made in the preparation of this document to ensure accuracy of the contents but all statement...

Страница 3: ...5810 series including device startup power on and initialization of system files and so on 5 Maintenance and Troubleshooting Introduces how to maintain software and hardware of the H3C S5810 series Appendix Appendix A Lightning protection of the H3C S5810 series switch Appendix B Provides Compliance and safety manual Conventions The manual uses the following conventions GUI conventions Convention ...

Страница 4: ...ion Manual Introduces the features specifications installation and removal of the LSWM1FAN and LSWM1BFAN fan modules Obtaining Documentation You can access the most up to date H3C product documentation on the World Wide Web at this URL http www h3c com The following are the columns from which you can obtain different categories of product documentation Products Solutions Provides information about...

Страница 5: ...ase X SFP Interface Status LED 1 12 SFP Interface Status LED 1 13 Management Ethernet Port Status LED 1 13 Pluggable Power Modules 1 13 AC Power Module 1 14 DC Power Module 1 14 Ventilation System 1 14 2 Installation Preparations 2 1 Safety Precautions 2 1 Installation Site 2 1 Temperature Humidity 2 1 Cleanness 2 2 Electromagnetic Susceptibility 2 2 Laser Safety 2 2 Installation Tools 2 3 3 Insta...

Страница 6: ... 1 Connection Procedure 4 1 Setting Terminal Parameters 4 2 Booting the Switch 4 5 Checking before Power On 4 5 Powering On the Switch 4 5 Changing the Boot Mode 4 8 5 Maintenance and Troubleshooting 5 1 Software Loading Failure 5 1 Password Loss 5 1 User Password Loss 5 1 Boot ROM Password Loss 5 1 Power Supply Failure 5 2 Fan Tray Failure 5 2 Configuration Terminal Failure 5 2 ...

Страница 7: ...ble 1 1 The S5810 series system specifications Item S5810 50S S5810 50S DC Dimensions H W D 43 6 440 420 mm 1 72 17 32 16 54 in Weight 8 kg 17 64 lb Service port Forty eight 10 100 1000Base T auto sensing Ethernet ports Two 100 1000Base X SFP Combo ports Two 10 GE SFP interfaces Console port 1 Management Ethernet port 1 USB interface 1 A type USB interface AC Rated voltage range 100 VAC to 240 VAC...

Страница 8: ...tus LED 5 System LED SYS 6 Power module 1 status LED PWR1 7 Power module 2 status LED PWR2 8 10 GE SFP interface 9 100 1000Base X SFP interface The top right area on the front panel of the S5810 50S switch is the management area The management area provides LEDs and ports used for management and maintenance Figure 1 2 Management area of the S5810 50S switch 1 Seven segment LED 2 Mode switching but...

Страница 9: ... pull out the strip rudely or turn over the panel excessively otherwise the rubber strip may fall off or be broken z Before pushing in the logo panel make sure that the pin on the left side of the logo panel is inserted in the corresponding recess of the chassis Then clip the right side of the panel to the corresponding recess of the chassis and push the logo panel until the clip is locked to the ...

Страница 10: ...hipped Power module 2 is installed with a filler panel You can select two power modules to implement 1 1 power supply redundancy See Pluggable Power Modules on page 1 13 for the power module models supported by the S5810 series See H3C PSR300 12A PSR300 12D1 Power Modules User Manual for the detailed description of the power modules S5810 50S DC Front Panel The front panel of the S5810 50S DC is t...

Страница 11: ...upported by the S5810 series See H3C PSR300 12A PSR300 12D1 Power Module User Manual for the detailed description of the power modules Ports Console Port Each S5810 series provides one console port on the front panel Table 1 2 describes the console port specifications Table 1 2 Console port specifications Item Specification Connector type RJ 45 Compliant standard EIA TIA 232 Transmission baud rate...

Страница 12: ... speed of 12 Mbps With this USB interface you can access the file system on the flash of the switch to upload or download application and configuration files 10 100 1000Base T Ethernet Port Each S5810 series provides forty eight 10 100 1000Base T Ethernet ports on its front panel Table 1 4 describes the specifications of the 10 100 1000Base T Ethernet ports Table 1 4 S5810 series 10 100 1000Base T...

Страница 13: ... details refer to Table 1 7 You can select SFP modules listed in Table 1 7 as needed Table 1 7 SFP modules supported by SFP interfaces SFP modul e type SFP module Central wavelength Connector Fiber Max transmissi on distance 50 125µm multimode optical fiber 550 m 1804 5 ft SFP GE SX MM850 A 850nm 62 5 125µm multimode optical fiber 275 m 902 2 ft SFP GE LX SM1310 A 10 km 6 2 mi SFP GE LH40 SM1310 1...

Страница 14: ...ation about SFP modules contact technical support z For the models and specifications of each kind of optical modules refer to H3C Low End Series Ethernet Switches Pluggable Modules Manual SFP Interface Each S5810 series provides two fixed SFP interfaces on its front panel You can connect SFP modules or SFP cables to the SFP interfaces as needed to enhance the network flexibility Table 1 8 describ...

Страница 15: ...or information about transceivers contact technical support z For the models and specifications of each kind of transceivers refer to H3C Low End Series Ethernet Switches Pluggable Modules Manual LEDs Table 1 9 LEDs LED Description System status LED See System LED on page 1 10 Hot swappable power module LED See Power Module Status LEDs on page 1 10 Seven segment LED See Seven Segment LED on page 1...

Страница 16: ...yellow Hot swappable power module slot 1 is installed with a power module but an output failure occurs PWR1 Off No power module is installed in hot swappable power module slot 1 or no power is input Steady green Hot swappable power module slot 2 is installed with a power module and the power input is normal Steady yellow Hot swappable power module slot 2 is installed with a power module but an out...

Страница 17: ...witch is the command switch in the cluster The LED displays S The current switch is a member switch in the cluster The LED displays c The current switch is a candidate switch in the cluster Steady green The LED displays the specific numbers The member ID of the current switch Port Mode LED Table 1 13 Port mode LED description LED Status Description Steady green Indicates port rate Mode Steady yell...

Страница 18: ... and or received on the port Flashing yellow 3 Hz POST failed on the port Steady yellow duplex mode Off No link is present on the port 100 1000Base X SFP Interface Status LED Table 1 15 100 1000Base X SFP interface status LEDs description Status Interface mode LED SFP interface status LED Meaning Off No link is present on the interface Steady green The interface operates at the rate of 1000 Mbps t...

Страница 19: ...t status LED description Mark Status Description Off The management Ethernet port is not connected LINK Steady green The management Ethernet port operates at a rate of 10 100 1000 Mbps Off The management Ethernet port is not receiving or sending data ACT Flashing yellow The management Ethernet port is receiving or sending data Pluggable Power Modules The S5810 series provides two power module slot...

Страница 20: ... VAC 47 63 Hz Output voltage 12 V Max output current 25 A Max output power 300 W DC Power Module The S5810 series uses the PSR300 12D1 as the DC power module The specifications of PSR300 12D1 are illustrated in Table 1 19 Table 1 19 PSR300 12D1 specifications Item Specifications Rated voltage range 48 VDC to 60 VDC Max voltage range 40 5 VDC to 72 VDC Output voltage 12 V Max output current 25 A Ma...

Страница 21: ...issipation Make sure that both air channels are free of obstruction Figure 1 10 Ventilation process of the S5810 series 2 3 4 2 1 1 Front panel 2 Air vents at both side of the chassis 3 Air exhaust vent of the turbo fan 4 Air exhaust vents of the power modules The turbo fan model supported by the S5810 series is LSWM1BFAN The specifications of LSWM1BFAN are illustrated in Table 1 20 Table 1 20 LSW...

Страница 22: ...densing 5 to 95 You can judge whether the fan works normally by checking the system status LED and the seven segment LED for details refer to Table 1 12 If a failure occurs replace the turbo fan in time for how to replace a turbo fan refer to Fan Tray Failure For detailed information about fan trays refer to H3C LSWM1FAN LSWM1BFAN Installation Manual ...

Страница 23: ...ation Site The S5810 series must be used indoors You can mount the switch in a rack or on a workbench but make sure z Adequate clearance is reserved at the air inlet exhaust vents for ventilation z The rack or workbench has a good ventilation system z The rack is sturdy enough to support the device and its accessories z The rack or workbench is well earthed To ensure normal operation and long serv...

Страница 24: ...armful gases such as SO2 H2S NH3 and Cl2 For specific requirements see the following table Table 2 2 Harmful gas limits in the equipment room Gas Maximum concentration mg m3 SO2 0 2 H2S 0 006 NH3 0 05 Cl2 0 01 Electromagnetic Susceptibility The operation of your switch can be affected by external interferences such as conducted emission by capacitance coupling inductance coupling electromagnetic w...

Страница 25: ...is operating do not stare into the optical port because the laser light emitted from the optical fiber may hurt your eyes Installation Tools z Flat blade screwdriver z Phillips screwdriver z ESD preventive wrist strap The installation tools are not shipped with the S5810 series ...

Страница 26: ... 3 1 Install an S5810 into a 19 inch rack Choose proper installation positions for mounting brackets Front center or rear mounting Install the mounting brackets to the left and right sides of the switch Mount the switch to a rack Introduction to Mounting Brackets The S5810 series switches provides a pair of 1U mounting brackets as shown in Figure 3 2 Figure 3 2 Mounting brackets of an S5810 Attach...

Страница 27: ...o an S5810 for rear mounting Mounting the Switch to a Rack 1 Wear an ESD preventive wrist strap and make sure the rack is well grounded and is firm enough to hold the switch and cables 2 Attach the mounting brackets to the switch For details refer to Attaching the Mounting Brackets to a Switch 3 Hold the bottom of the switch and gently place the switch on the rack to a proper location with one per...

Страница 28: ... the support tray and slide the switch to an appropriate place Then fix the mounting brackets Figure 3 6 Mount the S5810 to a rack Mounting the Switch on a Workbench In many cases standard 19 inch cabinets are not available Therefore switches are often placed on clean workbenches To place the switch on a workbench follow these steps ...

Страница 29: ... input end of the switch is connected with a noise filter whose central ground is directly connected to the chassis forming the so called chassis ground commonly known as PGND This chassis ground must be securely connected to the earth so that the faradism and leakage electricity can be safely released to the earth enhancing the EMS capability of the switch The most common method is Attach one end...

Страница 30: ...naked metal part through the black insulation covering into the end of the OT terminal Two OT terminals are provided with the PGND cable when shipped with the switch select a proper OT terminal according to the size of the grounding post 3 Secure the metal part of the cable to the OT terminal with a crimper and then cover it with the insulation covering Then heat the insulation covering with a blo...

Страница 31: ...event damage to the device and personal injury follow the installation and removal procedures illustrated in Figure 3 9 and Figure 3 10 respectively Figure 3 9 Installation procedure Install the power module Connect the power cord Switch on the power module Install the power module Connect the power cord Switch on the power module Figure 3 10 Removal procedure Switch off the power module Disconnec...

Страница 32: ... the Console Cable Console Cable A console cable is an 8 core cable One end of the cable is a crimped RJ 45 connector which is connected to the console port of the switch and the other end is a DB 9 female connector which is connected to the serial port on the console terminal as shown below Figure 4 2 Console cable Connection Procedure When you want to use the terminal to configure the switch fol...

Страница 33: ...n switch you are recommended to disconnect the DB 9 connector of the console cable from the PC after disconnecting the RJ 45 connector from the switch Setting Terminal Parameters 1 Start the PC and run the terminal emulation program such as the Terminal of Windows 3 1 or the HyperTerminal of Windows 2000 XP 2 Set terminal parameters take the HyperTerminal of Windows XP as an example as follows z B...

Страница 34: ...owing interface pops up Select the serial port to be used from the Connect using drop down list Figure 4 4 Set the serial port used by the HyperTerminal connection 5 Click OK after selecting a serial port and the following interface pops up On the interface set Bits per second to 9600 Data bits to 8 Parity to None Stop bits to 1 and Flow control to None ...

Страница 35: ...al port parameters and the system enters the following interface Figure 4 6 HyperTerminal window Click Properties in the HyperTerminal window to enter the properties window Click Settings to enter the following properties setting window set the emulation to VT100 and then click OK ...

Страница 36: ... by the switch z The console cable is properly connected the terminal which can be a PC used for configuration has been started and the configuration parameters have been set Powering On the Switch The S5810 series have the same Boot ROM display style This document uses the Boot ROM display of S5810 50S as an example Starting H3C S5810 50S BOOTROM Version 103 Copyright c 2004 2008 Hangzhou H3C Tec...

Страница 37: ... to the next section z If you press Ctrl B within one second the Boot Menu is displayed BOOT MENU 1 Download application file to flash 2 Select application file to boot 3 Display all files in flash 4 Delete file from flash 5 Modify BootRom password 6 Enter BootRom upgrade menu 7 Skip current configuration file 8 Set BootRom password recovery 9 Set switch startup mode 0 Reboot Enter your choice 0 9...

Страница 38: ...ile flash S5810_RELEASE bin The main application file is self decompressing Done System is starting Board checking LSW158150S Switch chip selftest OK SDRAM fast selftest NOT TEST Flash fast selftest OK PHY selftest OK CPLD selftest OK Please check port leds finished The switch Mac is 00E0 FC00 5810 User interface aux0 is available Press ENTER to get started The appearance of Press ENTER to get sta...

Страница 39: ...stem prompts you to change the startup mode The current mode is fast startup mode Are you sure to change it to full startup mode Yes or No Y N Enter Y The system displays the following information Setting startup mode done BOOT MENU 1 Download application file to flash 2 Select application file to boot 3 Display all files in flash 4 Delete file from flash 5 Modify BootRom password 6 Enter BootRom ...

Страница 40: ... following information is displayed Starting to get the main application file flash S5810_release bin The main application file is self decompressing Done System is starting User interface aux0 is available Press ENTER to get started The appearance of Press ENTER to get started indicates that the automatic startup of the switch is completed Press Enter The following prompt is displayed H3C You can...

Страница 41: ...t IP address software name or path of the TFTP server when using TFTP z Enter an incorrect IP address software name username or password when using FTP If software loading fails when there are neither physical connection problems nor input errors please contact your agent for help Password Loss User Password Loss If you have forgotten the user password you can enter the Boot Menu BOOT MENU 1 Downl...

Страница 42: ...egment LED Unit The LED displays F for fan failure Only when the system LED and the seven segment LED are displayed as steady red and F respectively does it indicate that a fan tray fails To replace the fan tray refer to H3C S5810 Series Ethernet Switches Installation Manual for detailed operation steps Configuration Terminal Failure After the switch is powered on and the system is normal the boot...

Страница 43: ... at the configuration terminal the cause might lie in the parameter setting error at the terminal such as HyperTerminal Verify the following terminal parameter such as hyper terminal settings z Baud rate 9 600 z Data bits 8 z Parity none z Stop bits 1 z Flow control none z Emulation VT100 ...

Страница 44: ...Compliance and Safety Manual B 1 Regulatory compliance standards B 1 Regulatory compliance standards B 1 European Directives compliance B 1 USA regulatory compliance B 2 Canada regulatory compliance B 2 Japan regulatory compliance B 3 CISPR 22 compliance B 3 产品符合CLASS A 的声明 B 3 Safety Information Sicherheits informationen安全信息 B 3 Overview Überblick 概述 B 3 Electricity Safety Elektrische Sicherheit ...

Страница 45: ...ou can use cable clips and screws to fasten the lightning arrester for AC power on the cabinet workbench or the wall of equipment room Figure A 1 Diagram of lightning arrester 1 Working LED green On means the circuit is working normally off means the circuit is damaged 2 Grounding pole detection LED red On indicates a wrong wire connection the wire is not grounded or the live line and null line ar...

Страница 46: ... power socket of arrester to correct polarity After that if the red LED still alarms it means that the arrester is not well grounded yet Installation of Lightning Arrester for Network Port Lightning arrester for network port is specially designed for the Ethernet port of 10 100 1000M electrical interface RJ 45 connector is adopted in this case Lightning arrester for network port will not be provid...

Страница 47: ...tion diagram of lightning arrester for network port Switch Network cable indoors Power input Network cable led into from outdoor Lightning arrester for network port attached onto the chassis Ground wire of lightning arrester Grounding screw of switch Metal cabinet that contains the switch Installation precautions Fully consider the following items in the installation process otherwise the performa...

Страница 48: ... CISPR 24 EN 55024 EN 61000 3 2 EN 61000 3 3 EN 61000 6 1 ETSI EN 300 386 GB 9254 GB 17625 1 Safety UL 60950 1 CAN CSA C22 2 No 60950 1 IEC 60950 1 EN 60950 1 A11 AS NZS 60950 1 EN 60825 1 EN 60825 2 FDA 21 CFR Subchapter J GB 4943 European Directives compliance LVD EMC Directive H3C S5810 50S product complies with the European Low Voltage Directive 2006 95 EC and EMC Directive 2004 108 EC A copy ...

Страница 49: ...ses incurred therefore shall be covered by the customers This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency e...

Страница 50: ...rbance may arise When such trouble occurs the user may be required to take corrective actions 产品符合 CLASS A 的声明 此为 A 级产品 在生活环境中 该产品可能会造成无线电干扰 在这种情况下 可能需要用户对其干扰 采取切实可行的措施 Safety Information Sicherheits informationen安全信息 Overview Überblick 概述 This section introduces part of the safety precautions that should be followed during the installation and maintenance of the equipment And for the safety state...

Страница 51: ...ipment installation and maintenance Lesen Sie bitte alle Arbeitsanweisungen und Sicherheitvorschriften sorgfältig durch bevor Sie mit dem Arbeiten beginnen Nur durch Beachtung dieser Hinweise lässt sich das Unfallrisiko minimieren Die in anderen Handbüchern aufgeführten Symbole Anmerkung Achtung Warnung und Gefahr beinhalten nicht alle zu beachtenden Sicherheitvorschriften Sie dienen lediglich der...

Страница 52: ...Table B 2 Safety symbol and description Sicherheitssymbole und Beschreibung 安全标识和描述 Safety Symbol Symbole 安全标识 Description Erläuterung 描述 Generic alarm symbol To suggest a general safety concern Alarm Hinweis auf ein generelles Sicherheitsproblem 一般注意标识 用于一般安全提示 ESD protection symbol To suggest electrostatic sensitive equipment ESD Schutz Hinweis auf Beschädigung infolge elektrostatischer Entladun...

Страница 53: ...s System muss vor der ständigen Inbetriebnahme geerdet werden Der Querschnitt der Erdverbindung sollte mindestens 1mm2 betragen z 进行设备 系统操作前 请确保永久接地 并且用于进行保护接地连接的接地线截面不小于 1mm2 z For AC supplied model The device applies to TN power systems z Mit Wechselstrom betriebenes Modell Das Gerät arbeitet mit einem Phase Nullleiter System z AC 电源输入 此设备用于 TN 电源系统 z For DC supplied model Reinforced insulation ...

Страница 54: ...atal danger Die Hochspannungsleitungen stellen für die Arbeit der Ausrüstung erforderliche Energie zur Verfügung Direkter oder indirekter Kontakt z B durch feuchte Gegenstände mit Hochspannung und Wechselstromversorgung kann zu tödlichen Unfällen führen 高压电源为设备运行提供电能 直接或是间接 通过潮湿的物体 接触高压和 AC 交流电源输入 都会 导致致命危险 z During the installation of AC power supply facility the local safety regulations must be ...

Страница 55: ...ridging and wiring through a certain area must follow the local rules and regulations The personnel who perform high voltage operations should be qualified for high voltage and AC operations Die Nichtbeachtung der Sicherheitsvorschriften bei der Arbeit mit Hochspannung kann zu Feuer und elektrischem Schlag führen Deshalb muss die Verlegung von Leitungen und Verbindungen den örtlichen Anforderungen...

Страница 56: ...s connected it must be confirmed that the power cable and label comply with the requirements of the actual installation z Überprüfen Sie vor dem Anbringen der Zuleitung immer ob das von Ihnen verwendete Kabel den Anforderungen entspricht z 在进行线缆连接前 请确认线缆和线缆的标识与实际安装要求是一致的 For DC power supplied equipment please use 1mm2 or 16AWG minimum power supply cord For AC power supplied equipment please use 0 ...

Страница 57: ...dnungsgemäße Erdung erforderlich 禁止在雷雨天进行高压电源和 AC 交流电源安装操作 对金属架和天线的操作也是不允许的 为保护设 备免遭雷击破坏 设备应可靠接地 Laser Laser 激光辐射 The laser hazard level of this equipment is Class 1 Die von diesem Laser ausgehende Gefahr entspricht der Kategorie 1 本设备的激光防护等级是 1 类 When performing installation and maintenance operations of optical fibers you should not stand close to or look into the optical fiber outlet directly w...

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