26
Troubleshooting
IMPORTANT:
•
The barcode on the gateway chassis contains product information that must be provided to
local sales agent when you return a faulty gateway for repair.
•
Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to
open the chassis, contact H3C for permission. Otherwise, H3C shall not be liable for any
consequence.
Power supply failure
Symptom
The gateway cannot be powered on and the PWR LED on the front panel is off.
Solution
To resolve the issue:
1.
Power off the gateway.
2.
Verify that the gateway is connected to the power source correctly.
3.
Verify that the power source is operating correctly.
4.
Verify that the power cord is in good condition.
5.
If the issue persists, contact H3C Support.
Fan tray failure
Symptom
After the gateway starts up, the configuration terminal displays the following information:
%Jun 22 16:11:37:485 2015 H3C DEV/4/FAN FAILED:
Fan 1 failed.
Solution
To resolve the issue:
1.
Replace the fan tray if one of the following conditions exists:
{
An object has entered the chassis and gets stuck in the fan tray.
{
The fan tray stops rotating.
2.
Power-cycle the gateway.
3.
If the issue persists, contact H3C Support.
Содержание MSR2600-6-X1
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