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Warranty

 

H3 Platform offers free 2-year limited warranty service on our products. If the standard warranty period is not enough, H3 Platform offers 

optional purchase extended warranty service coverage that will provide warranty for 1, 2, or 3 additional years.  

Limited Warranty

 

H3 Platform warrants its products against defects in material and workmanship. Under normal use and service, every hardware portion of the 

products will be free from physical defects in material and workmanship during the warranty period, or the product will be re paired or 

replaced as determined solely by H3 Platform. H3 Platform provides a limited warranty for its products only to the person or entity that 

originally purchased the product from H3 Platform or its authorized distributor or retailer. H3 Platform's products are PCI s witches, and H3 

Platform makes no warranty of the devices installed, or warranty on compatibility of all PCIe devices. H3 Platform will not be  liable in any 

way for the loss of data stored on H3 Platform products and any damage caused by this. 

 

Extra warranty period might be provided by H3 Platform's worldwide dealers/distributors. Please contact dealers/ distributors to purchase 

the extended warranty. 

 

If a product does not operate as warranted above during the applicable warranty period, H3 Platform shall, at its option an d expense (except 

for shipping cost), repair the defective product or part, deliver to the customer an equivalent product or part to replace th e defective item. 

All products that are replaced will become the property of H3 Platform. Replacement products may be new or reconditioned. 

Warranty does not apply, if: 

1.

 

The warranty period is expired, 

2.

 

The warranty label is broken or removed, 

3.

 

The serial number label is missing or unrecognizable, 

4.

 

The product has been modified or repaired by any unauthorized service center or personnel. 

5.

 

The defect was subject to abuse, improper use not conforming to product manual instructions, or environment conditions more s evere 

than those specified in the manual and specification. 

6.

 

The defect was subject to Force Majeure, such as acts of God, flood, lighting, earthquake, war, vandalism, theft, brownouts or sags 

(damage due to low voltage disturbances) 

7.

 

Consumables, such as batteries 

8.

 

Routine cleaning, or normal cosmetic and mechanical wear 

9.

 

Damage caused by misuse, abuse, or neglect 

10.

 

Damage caused by parts that were not manufactured or sold by H3 Platform 

11.

 

Damage caused by installing devices not on the compatible list 

12.

 

Damage caused when warranted parts were repaired or replaced by an organization other than H3 Platform or by a service  provider 

not authorized by H3 Platform. 

If the customer's product is not covered under warranty, H3 Platform may offer Repair Services under the customer's payment.

 

Содержание Falcon 4109

Страница 1: ...Falcon 4109 Quick Installation Guide ...

Страница 2: ...Release Date Note March 29th 2021 May 26th 2021 Firmware update process Falcon 4109 Default Settings IP Address 169 254 100 100 Gateway 0 0 0 0 Administrator Username admin Administrator Password admin ...

Страница 3: ...ead the installation guide and user manual and operate according to the suggested steps for each feature If you have any questions when using our machine please feel free to contact us We are more than happy to serve you constantly Technical Support support h3platform com FAQ https www h3platform com H3 Platform Inc mainly researches and develops PCIe switch based technology and solutions H3 Platf...

Страница 4: ...Contents Chassis Overview 2 PCIe Port Number 3 Device Installation 4 Cabling Guide 8 Additional Host Ports 10 Booting Process 11 GUI Initial Setup 13 ...

Страница 5: ...2 Chassis Overview ...

Страница 6: ...yed on the GUI E g The device installed on the slot 1 1 will be shown on GUI as 1 1 device name Chassis rear view Caution 1 H2 is the riser PCIe slot Only the slot on the left side immediately next to the host port is available Any devices installed on the ride side will not be recognized by the system GUI view device name may vary ...

Страница 7: ...ation 1 Pull out the drawer 1 Loosen the hand screws 2 Pull the handle all the way down 3 Pull the drawer out 2 Remove the stabilization plate 1 Unscrew the stabilization plate both sides 2 Lift the plate up to remove ...

Страница 8: ...ll Device 1 Plug the device to the PCIe slot 2 Screw the bracket to hold the device in place Connect the PCIe power cable to the device if needed Caution The slots are single width Oversized devices may not fit ...

Страница 9: ...r Please do not cross connect power cables to the devices on other PCIe slots The position of the power connector holder is adjustable Adjust the position of the power connectors for smooth installation 1 Loosen the screws 2 Move the holders to desired position 3 Tighten the screws to hold it in position ...

Страница 10: ...re three positions available for the stabilization plate pick the ones that would not block the power connectors of your device 5 Insert the drawer back to the chassis 1 Push the drawer all the way into the drawer socket until slight resistance 2 Lift the handle the drawer will be pushed into the position 3 Tighten the hand screws ...

Страница 11: ...ized as 1 H1 on the GUI 2 ports x8 lanes Advanced mode Connect the corresponding ports as shown in the diagram After booting up Falcon 4005 Go to GUI Port Configuration Set the host port to 2x8 mode before power on the host machines Host 1 Chassis 0 0 1 1 Host 2 Chassis 0 2 1 3 Host 1 will be recognized as 1 H1 0 Host 2 will be recognized as 1 H1 1 ...

Страница 12: ...achines Host 1 will be recognized as 1 H1 0 Host 2 will be recognized as 1 H1 1 Host 3 will be recognized as 1 H1 2 Host 4 will be recognized as 1 H1 3 If your HBA host side is installed in different directions make sure you connect the cables to the right connectors Failure to follow the cabling order may result in system error Host 1 Chassis 0 0 Host 2 Chassis 0 1 Host 3 Chassis 0 2 Host 4 Chass...

Страница 13: ...on 4005 User Manual Port Configuration 8 2 3 for details Note H3 re timer card only supports 1x16 configuration now Bifurcation function coming soon The riser slot is dual width make sure you install the re timer card to the left bracket immediately next to the host ports Correct installation should be as illustrated The bracket on the right should be empty To open the top cover 1 Press and hold b...

Страница 14: ...tion can cause system errors 1 Install devices to Falcon 4109 Please refer to the device installation section 2 Connect the management port to your network 3 Connect the chassis to host s The actual position of HBA may look different on your host s For cabling details please see the Cabling Guide section ...

Страница 15: ...on when the power cords are plugged in No further action is required for this step 5 Check LCD for system readiness When the system is ready the LCD will display the model name and the IP address E g Falcon 4109 10 0 24 52 You can now proceed to GUI set up ...

Страница 16: ...tup is done before shipment You won t see the initial setup page during your first log in 1 License Setting License keys can be activated anytime later If you do not have a premium license key select Basic License leave the field blank and click Next to proceed The system will default to standard mode limited to single host connection without port configuration and device allocation functions 1 Ch...

Страница 17: ...etting Please keep your password safe you will be asked to log in every time you access GUI 3 Network Setting Select Obtain IP address automatically if not using static IP Select Obtain DNS server address automatically if not using specific DNS server Setup static IP 1 Fill in the IP address 2 Fill in the Subnet mask 3 Fill in the Default Gateway 4 Fill in the DNS server address 5 Click Next to pr...

Страница 18: ...g calendar Set a time 3 Click Apply to proceed If you do not modify the time settings the default time will be synchronized to time nist gov 5 Confirm your information Confirming Details will pop up Please make sure that all the information is correct Click No to keep editing settings Click Yes to save the settings Please do not exit the page when the saving process is loading ...

Страница 19: ...odel type Falcon 4109 Download item Firmware 1 Download the firmware file to your device i e your PC 2 Go to Falcon 4109 GUI Maintenance page Click Upload Install Upload the firmware img file The confirmation message will pop up confirm that you have disconnected all host machines then click Yes to proceed The system will automatically detect which firmware file is uploaded BMC or PCIe switch ...

Страница 20: ...s click restart now the system will reboot automatically The firmware update is completed after rebooting The Falcon 4109 installation and initial set up are completed Please see Falcon 4109 User Manual for more operation details ...

Страница 21: ...ranty period H3 Platform shall at its option an d expense except for shipping cost repair the defective product or part deliver to the customer an equivalent product or part to replace th e defective item All products that are replaced will become the property of H3 Platform Replacement products may be new or reconditioned Warranty does not apply if 1 The warranty period is expired 2 The warranty ...

Страница 22: ...en all files are properly installed H3 Platform does not warrant that the software will be uninterrupted or error free In the event H3 Platform software fails to execute its programming instructions during the warranty period the customer s remedy will be either 1 replacement of the H3 Platform software or 2 a refund upon return of the product and all copies of software as well as installation ins...

Страница 23: ...ifications for the product in transit damage improper maintenance or defects resulting from use of third party software accessories media supplies consumables or such items not designed for use with the product The H3 Platform Software Product Limited Warranty does not apply to software used with products not covered by any of the H3 Platform limited warranties offered as part of your purchase of ...

Страница 24: ... REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL H3 PLATFORM OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion ma...

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