
22
9 Troubleshooting
Fault
Cause
Solution
After pressing
the “ON/OFF”
button, the
device is still
off.
1. Inadequate battery power
2. Battery is damaged.
3. The charging interface is
short-circuited, causing the
lithium battery to enter a
protection state;
4. Hot Melting and Filling
Instrument is damaged.
1. Connect to power
supply to charge. /
Replace the battery.
2. Replace the battery.
3. Remove the substance
that causes the short
circuit, put the device
into the charging base
to charge, and then the
device will return to
normal;
4. Contact local distributor
or manufacturer.
Gutta-percha
cannot flow out
from the needle
1. The push ram has been
pushed to the end, indicating
that the gutta-percha has run
out
.
2. The pushing ram seal ring
is damaged.
3. The needle is damaged
and blocked
1. Pull back the pushing
ram and load a new gutta-
percha stick
2. Replace the pushing
ram
3. Replace the needle
Automatic
shutdown
If there is no operation for
10 minutes, the device will
automatic powers off
Reboot
The pushing
ram cannot be
pulled out
The portion of the pushing
ram that enters the interior of
the heating chamber is fixed
by the cooling of the gutta-
percha.
1. Power on and set the
temperature to 200 °C.
After the temperature
reaches the set value, pull
out the pushing ram back;
2. Contact your local
dealer or our company.
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