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Grill takes a long time to
preheat.
-- Normal preheat 500-600 degrees, takes about 10-15 min. Cold weather and wind may
effect your preheat time. Volcanic rock and Briquettes should not be used in this BBQ.
Burner flames are not light
blue.
-- Too much or not enough air mixes for the flame.
-- Elevation is the principal cause, however cold weather can affect the mixture. Burner
adjustment may be required. Refer to manual for adjustment procedures.
-- Grill is in a windy location.
ONE-YEAR LIMITED WARRANTY
True Value Company
warrants your gas grill to be free from manufacturer’s defects in workmanship or material under
normal operating conditions for one (1) year from the original date of purchase.
This warranty only applies if the item is purchased for use in Canada and is available to the original purchaser only.
This warranty applies only to products sold at retail.
True Value Company
will, at its option, repair or replace free of charge any defective part, where the Purchaser has notified
their Retailer within the warranty period. In the event of product replacement, the current equivalent model will be provided.
The obligation of
True Value Company
under this warranty is expressly limited to such repairs or replacement. This
warranty does not cover the freight costs to and from the authorized repair facility.
Warranty Program:
Proof of purchase is required to access this warranty program, which is in effect from the date of purchase. If you are not
able to provide proof of purchase before or after the warranty has expired, you will be subject to parts, shipping and
handling fees.
Full 30-Day Warranty:
Any missing parts can be replaced at no charge within 30 days from the date of purchase, with a valid proof of purchase.
Limited Warranty:
One (1) year warranty on all parts in regards to damage affecting the operation of the gas grill.
Warranty Provisions:
•
This warranty is non-transferable and does not cover failures due to misuse or improper installation or maintenance.
•
This warranty is for replacement of defective parts only. We are not responsible for incidental or consequential
damages or labour costs.
•
This warranty does not cover chips and scratches of porcelain, non-stick or painted surfaces, nor does it cover
corrosion or discoloration due to misuse, lack of maintenance, hostile environment, accidents, alterations, abuse or
neglect.
•
This warranty does not cover damage caused by heat, abrasive and chemical cleansers, resulting in chipped porcelain
enamel parts or any damage to other components used in the installation or operation of the gas grill.
Some provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Some provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
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