WARRANTY
44
Warranty
General
Greyp products have been manufactured and tested to the highest quality standards by
Porsche eBike Performance d.o.o. This limited warranty offered by Porsche eBike Performance
d.o.o. covers defects in material or workmanship in new Greyp products. Greyp warrants
this product against defects in material or workmanship for a period of 24 months after the
first purchase. Greyp will replace any product or part of the product that proves defective
due to improper workmanship and/or material, under normal installation, use, service and
maintenance. If Greyp is unable to provide a replacement and if a repair is not practical or
cannot be made in a timely fashion, Greyp may elect to refund the purchase price in exchange
for the return of the product.
This warranty extends to the original purchaser only and is non-transferable. This warranty does
not apply to rental or commercial use bicycles. Only consumers purchasing Greyp products from
authorized Greyp retailers or resellers or through the Greyp website may obtain coverage under
our limited warranties. This warranty does not cover any damage or defects resulting from a
failure to follow instructions in the user manual, alterations to the original design, acts of God,
accident, misuse, neglect, abuse, improper assembly, operator error, water damage or improper
follow-up maintenance. Greyp explicitly exempts from coverage any damage to bicycles used for
jumping, stunt riding, rental programs, observed trials and any similar extreme riding or events.
Incidental and consequential damages are also not covered. Greyp does not cover the cost of
international warranty shipping at any time, for any reason. This warranty is expressly limited
to the replacement of defective parts with those of equal or greater value at the sole discretion
of Porsche eBike Performance d.o.o.
The repair, replacement or refund of the purchase price, as provided by this warranty, is the
exclusive remedy of the purchaser. Porsche eBike Performance d.o.o. neither assumes nor
authorizes any person to create for it any other obligation or liability in connection with this
warranty. Porsche eBike Performance d.o.o. shall not be liable to the purchaser or any other
person for any incidental, special or consequential damages, arising under this warranty
or any implied warranty, including without limitation, damages for personal injury, property
damage or economic losses, whether based on the contract, warranty, negligence or product
liability in connection with their products.
Some components of Greyp bikes are subject to wear and tear due to their function. The
rate of wear will depend on care and maintenance and the way the bike is used. Bikes that
are often left in the open may also be subject to increased wear through weathering. The
7
