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DIAGNOSTIC CODES 

No.

1

2

3

4

5

6

Description

If outdoor unit detects the high pressure switch is cut off for 3-sec
successively, high pressure protection will occur. All the loads 
(except the 4-way valve in heating mode) will be switched off. 
In this case, all the buttons and remote control signals except
ON/OFF button will be disabled and system won't be recovered 
automatically. Switch off the unit or re-energize the unit after 
cutting off power to eliminate this protection.

If indoor unit detects the evaporator temperature is lower than 
protective temperate value after the unit has been running for a 
period of time under cooling or dry mode, the unit will report this fault,
in which case the compressor and outdoor fan motor will be stopped.
The unit will not run until evaporator temperature is higher than 
the protective temp. value and the compressor is stopped for 3-min.

If outdoor unit detects low-pressure switch is open during ON or
standby state within 30-sec successively the unit will report a low
pressure protection. If the fault occurs 3 times successively within
30-min, the unit will not recover automatically.

If the unit reports low refrigerant level within 10-min after turning on
the unit, the unit will stop operation. If the fault occurs successively 
3 times, the unit cannot be recovered automatically.

If the unit enters refrigerant recovery mode through special 
operation, E3 will be displayed. After exiting refrigerant recovery
mode, the code will disappear.

If outdoor unit detects the discharge temperature is higher than 
protective temperature value, the unit will report high discharge
temperature protection. If the protection occurs over 6 times, the
unit cannot be recovered automatically. Switch off the unit or 
re-energize the unit after cutting off power to reset this protection.

If the outdoor unit does not receive data from indoor unit, 
communication malfunction will be reported. If there is 
communication abnormality between display board and indoor 
unit, communication malfunction will be reported.

If the indoor unit does not receive signal from indoor fan motor 
for 30-sec successively when the fan motor is operating, indoor 
fan motor malfunction will be reported. In this case, the unit can 
automatically resume operation after stopping. If the malfunction
occurs 6 times within one hour, the unit cannot be recovered 
automatically. Switch off the unit or re-energize the unit after 
cutting off power to eliminate this malfunction.

Error 

Code

E1

E2

E3

E4

E6

E8

Malfunction

Name

High Pressure

Protection

Indoor Coil

Freeze 

Protection

Low Pressure 

Protection

Low 

Refrigerant

Protection

Refrigerant

Recycling

Mode

Compressor

High Discharge

Temperature

Protection

Communication

Malfunction

Origin of 

Malfunction

High Pressure

Switch

Indoor

Evaporator

Temperature

Sensor

Low Pressure 

Switch

Compressor

Discharge

Temperature

Communication
Failure Between

Indoor and 

Outdoor Main

Board

Indoor 

Fan Motor

Error Codes

The U-Match System has on board diagnostics. The indoor unit and Tether Controller will display 
error codes. The following is a summary of the codes with explanation: 

31

Содержание U-Match UMAT24HP230V1AF

Страница 1: ...MANUAL Models Indoor Unit Outdoor Unit UMAT18HP230V1AC UMAT18HP230V1AO UMAT24HP230V1AC UMAT24HP230V1AO UMAT30HP230V1AC UMAT30HP230V1AO UMAT36HP230V1AC UMAT36HP230V1AO UMAT42HP230V1AC UMAT42HP230V1AO U...

Страница 2: ...ssette Panel Display 22 Fresh Air Intake 23 Decorative Grille Installation 24 Testing and Inspection 25 28 Troubleshooting 29 30 Diagnostic Codes 31 33 Warranty Back Thank you for choosing a Ceiling C...

Страница 3: ...nual 2 Installation must be performed in accordance with local laws regulations and National Electrical Codes NEC 3 If refrigerant leaks while work is being carried out ventilate the area Do not allow...

Страница 4: ...r High Wall D Indoor Duct C Indoor Cassette F Indoor Floor Ceiling Revision Level Style Color Designation Electrical Rating 230V 208 230V 60Hz 1PH 115V 115V 60Hz 1PH HP 230V Cooling Capacity 18 18 000...

Страница 5: ...Additional BtuH Type Charge oz kg Charge oz ft g m 18 000 R410A 49 4 1 4 0 3 30 24 000 R410A 78 4 2 2 0 6 60 30 000 R410A 84 6 2 4 0 6 60 36 000 R410A 123 2 3 6 0 6 60 42 000 R410A 131 2 3 8 0 6 60 48...

Страница 6: ...ench Hex Keys orAllenWrenches Drill Drill Bits Hole Saw Pipe Cutter Screw drivers Phillips Flat blade Manifold and Gauges Level R410A FlaringTool Clamp onAmp Meter Vacuum Pump Safety Glasses Work Glov...

Страница 7: ...oller sold separately 7 Remote Controller 8 Service Cover 9 Communication Cable 10 Front Panel 11 Outdoor Power Supply 12 Liquid Pipe 13 Gas Pipe 14 Drain Hose Outdoor Unit Air outlet Air inlet 1 2 5...

Страница 8: ...ounting Board 4 Prevents gasket from falling off 6 Remote Controller 1 Remotely controls the indoor unit 7 Cable Clamp 4 Fastens the insulation to pipe 8 Pipe Insulation 1 Insulates the gas pipe 9 Pip...

Страница 9: ...ximum change in elevation Air inlet and outlet should be clear of obstructions ensuring proper airflow throughout the room Condensate can be easily and safely drained All connections can be easily mad...

Страница 10: ...the outdoor unit will be exposed to strong winds it must be adequately secured 1 Install the outdoor unit at a location that is capable of withstanding twice the weight of the unit 2 Install the outd...

Страница 11: ...3 4 26 3 4 6 1 4 9 1 2 36 1 8 8 1 2 39 1 8 949 832 781 679 159 241 918 216 994 UMAT42HP230V1AC 37 3 8 32 3 4 30 3 4 26 3 4 6 1 4 9 1 2 36 1 8 8 1 2 39 1 8 949 832 781 679 159 241 918 216 994 INDOOR UN...

Страница 12: ...m Hanger Bolts Distance 23 75in 604mm Ceiling Center Point Ceiling Center Point Laying Out Indoor Location Locate the factory supplied installation template included in carton Use the template to make...

Страница 13: ...en washers and then fasten it securely NOTE The hanger bolts nuts and washers are field supplied Install the washer with cushion so that the insulation faces downward 1 Adjust the height of the Indoor...

Страница 14: ...n hose to safe location for disposing of condensate water Bottom Drain pipe mounting hole Drain Joint Chassis Bottom Drain pipe mounting hole The unit should be located with the unit support feet firm...

Страница 15: ...pipes insulation condensate drain hose and wiring 4 Proper weather proofing of the wall surface and wall sleeve is essential to assure a trouble free installation Apply sealant caulking or equivalent...

Страница 16: ...ch and a torque wrench as shown below 7 Carefully tighten flare nuts to correct torque level referring to theTorqueTable below 8 Individually insulate each bare refrigerant pipe and joint as shown bel...

Страница 17: ...eat procedure with remaining pipe 6 Tighten both flare nuts using a standard wrench and a torque wrench as shown 7 Carefully tighten flare nuts to correct torque level referring to theTorqueTable belo...

Страница 18: ...or lift The condensate drain pipe may have a vertical height of 39 in maximum above the unit drainage port within the first 12 in as long as the remaining condensate drain pipe gradually descends from...

Страница 19: ...m will operate properly 6 Provide a GFI circuit breaker at the electrical panel in accordance with the NEC and the local electrical company standards 7 Connect the power supply firmly to the terminal...

Страница 20: ...from outdoor unit to terminals 1 and 2 Secure cable inside wire clamp strain relief Verify cable is secure not loose and no external force on wires affects the connections at the terminals Indoor Uni...

Страница 21: ...NOTE Crossing communication wires will cause an E6 system malfunction code and possible damage Outdoor Communication Wiring Connect communication cable from indoor unit to terminals 1 and 2 Maintain t...

Страница 22: ...if one is used andWiredTether Controller backplate Securely fasten backplate to the switch box or wall Locate wire terminals X1 and X2 on rear ofTether Controller panel Carefully connect wire X1 to i...

Страница 23: ...68 F to 78 F cooling Setpoint band is not adjustable CONTROLLER INSTALLATIONAND SETUP Optional CEILING CASSETTE PANEL DISPLAY Setting Double Indoor Room Sensors This series of Ceiling Cassette has tw...

Страница 24: ...hole sizes FRESHAIR INTAKE NOTE Fresh air intake amount should be 20 or less of whole air amount to prevent condensation Unit Size Hole Diameter Duct Diameter BtuH inch mm inch mm 18 000 3 0 76 2 4 60...

Страница 25: ...er electrical connectors on the decorative grille 4 Connect both Swing Louver connectors on decorative grille to matching connectors on the Ceiling Cassette body 5 Complete the decorative grille attac...

Страница 26: ...e low pressure Pressure gauge hi pressure Gauge manifold Connection pipe Cap Cap Service pipe Cap Hose with the valve pin Hose Vacuum pump Hose Switch hi pressure Switch low pressure Connection pipe t...

Страница 27: ...cuation duration depends on the vacuum pump size and unit s capacity generally 20 minutes for the 9 000 BtuH units to 1 hour for a larger 36 000 BtuH unit 6 Close the manifold valves and shut off the...

Страница 28: ...5 minutes Verify the setpoint lights up on the Ceiling Cassette display Verify the outdoor fan and compressor are operating Verify the indoor fan is operating Verify the indoor discharge air is cooli...

Страница 29: ...t in cooling mode and wait until the compressor turns on 4 Slowly add 20 to 24 oz of a water bottle to the drain pan 5 Water must drain freely from the unit with condensate pump energized If not check...

Страница 30: ...should discontinue as the refrigerant system equalizes after two or three minutes Cause It is normal for the system to emit a slight fog or water vapor when cooling extremely humid warm air Solution T...

Страница 31: ...ght to left Level indoor unit The condensate drain pipe is restricted or plugged All restrictions must be removed to allow continuous drainage by gravity If problem persists contact a qualified servic...

Страница 32: ...e the code will disappear If outdoor unit detects the discharge temperature is higher than protective temperature value the unit will report high discharge temperature protection If the protection occ...

Страница 33: ...de is displayed and the indoor unit will operate normally If outdoor unit detects the outdoor ambient temperature sensor open circuit or short circuit for 5 sec successively outdoor ambient temperatur...

Страница 34: ...l not recover automatically Switch off the unit or re energize the unit to eliminate this malfunction After the compressor starts operation in heating mode if the outdoor unit detects the difference b...

Страница 35: ...umbers of your new equipment in the spaces provided This information along with the installation data and dealer contact information will be helpful should your system require maintenance or service U...

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