GRAUPNER GmbH & Co. KG D-73230 KIRCHHEIM/TECK GERMANY
No liability for printing errors. We reserve the right to introduce modifications.
02/2007
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If material defects or manufacturing faults should arise in a product distributed by us in
the Federal Republic of Germany and purchased by a consumer (§ 13 BGB), we,
Graupner GmbH & Co. KG, D-73230 Kirchheim/Teck, Germany, acknowledge the
obligation to correct those defects.
The consumer is not entitled to exploit this manufacturer’s declaration if the failure in the
usability of the product is due to natural wear, use under competition conditions,
incompetent or improper use (including incorrect installation) or external influences.
This manufacturer’s declaration does not affect the consumer’s legal or contractual
rights regarding defects arising from the purchase contract between the consumer and
the vendor (dealer).
Extent of the guarantee
If a claim is made under guarantee, we undertake at our discretion to repair or replace
the defective goods. We will not consider supplementary claims, especially for
reimbursement of costs relating to the defect (e.g. installation / removal costs) and
compensation for consequent damages unless they are allowed by statute. This does
not affect claims based on legal regulations, especially according to product liability law.
Guarantee requirements
The purchaser is required to make the guarantee claim in writing, and must enclose
original proof of purchase (e.g. invoice, receipt, delivery note) and this guarantee card.
He must send the defective goods to us at his own cost, using the address stated above.
The purchaser should state the material defect or manufacturing fault, or the symptoms
of the fault, in as accurate a manner as possible, so that we can check if our guarantee
obligation is applicable.
The goods are transported from the consumer to us and from us to the consumer at the
risk of the consumer.
Duration of validity
This declaration only applies to claims made to us during the claim period as stated in
this declaration. The claim period is 24 months from the date of purchase of the product
by the consumer from a dealer in the Federal Republic of Germany (date of purchase). If
a defect arises after the end of the claim period, or if the evidence or documents
required according to this declaration in order to make the claim valid are not presented
until after this period, then the consumer forfeits any rights or claims from this
declaration.
Limitation by lapse of time
If we do not acknowledge the validity of a claim based on this declaration within the
claim period, all claims based on this declaration are barred by the statute of limitations
after six months from the time of implementation; however, this cannot occur before the
end of the claim period.
Applicable law
This declaration, and the claims, rights and obligations arising from it, are based
exclusively on the pertinent German Law, without the norms of international private law,
and excluding UN retail law.
The following points are important and must be observed at all times: