CHAPTER 4
When you need RMA or advanced technique service, please fill this form as detail
as possible and FAX to your dealer.
TROUBLE SHOOTING
Product S/N:
Name:
TEL No.:
FAX No.:
E-mail address:
Full Address:
Hardware condition:
Mainboard chipset:
Mainboard CPU:
CPU clock: MHz
Main memory: MB
Cache memory: KB
VGA card:
Display memory: MB
Sound card:
Hard Disk: MB
Other add-on cards:
Monitor:
Horizontal Freq.: KHz to KHz
Vertical Freq.: Hz to Hz
Problem description:
Check the following before requesting service.
Symptom
Point to check
No TV output
Press the video select or AV button of the TV to select the
video Input from the Grand ULTIMATE WIRELESS.
Text not sharp
Use S-Video or SCART connection.
Ghost image
1.
If long cable is used to connect the Grand ULTIMATE
WIRELESS to a TV, use a better 75 ohm coaxial cable.
(RG-59 is recommended)
2.
Adjust Sharpness of TV.
Missing
characters
1. Set the Grand ULTIMATE WIRELESS to underscan. Adjust horizontal
and vertical position button to the center screen.
No color
1. Toggle the PAL/NTSC button to match your TV system.
2. Make sure the color (also called saturation for some TVs) setting
is not minimum.
3. If your TV is multi-standard, set the standard to AUTO or the same as
that output from the Grand ULTIMATE WIRELESS.
Flicker
:
Adjust the Flicker or V SIZE of the GRAND ULTRAVIEW EX.
Distorted lines
:
Reduce the brightness level of the TV. If problem persists, choose
a better TV model.
Jitter :
Press the FINE TUNE Button to get the smooth picture. Please refer to the
figure below.
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