11
Service & Warranty
SERVICE & WARRANTY
DEALER’S RESPONSIBILITIES
At the time of sale of the new RV, your dealer is expected to:
1. Deliver your RV in the best condition possible. Your RV
must pass the dealer’s Pre-Delivery Inspection (PDI),
which includes all system tests.
2. Provide orientation and familiarize you, the retail own-
er, with the operation of all systems and components
of the new RV.
3. Explain and review the provisions of the Limited Base
Warranty and Limited Structural Warranty to you.
4. Ensure you receive a complete Owner Information
Package, and assist you in completing all necessary
warranty registrations (including locating model and
serial numbers as needed).
5. Instruct you on how to receive local and out of town
service for your RV and its separately warranted com-
ponents, whether in or out of warranty.
6. Service all Grand Design RV products.
7. Complete and return your “Warranty Registration and
New Vehicle Pre-Delivery Inspection Check List” form
within thirty (30) days from the date of delivery to
Grand Design RV to activate your applicable warranty
coverage.
OWNER’S RESPONSIBILITIES
As the owner, you are responsible for the regular care and
proper maintenance of your RV. Proper maintenance will help
avoid situations where the Limited Base Warranty and Limited
Structural Warranty will not cover items due to neglect. You
need to perform maintenance services in accordance with
this manual and the corresponding manufacturer instructions
for the components included in your RV.
As the owner, it is your responsibility and obligation to return
the RV to an authorized dealer for any warranty repairs and
service that may be required. Your dealer is responsible for
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