65
Troubleshooting
All repairs required for your machine should be carried out by an authorised
service company. If your machine requires a repair or if you cannot solve an
issue with the information provided below, then you should:
• Unplug the machine.
• Close the water tap.
• Contact the nearest authorised service company.
FAULT
POSSIBLE CAUSE
SOLUTION METHOD
Your machine
will not start.
It is not plugged in.
Insert the plug into the socket.
Your fuse is defective.
Change your fuse.
Check the mains
supply.
Mains supply is cut off.
Start/Pause button is
not pressed.
Press the Start/Pause button.
The programme knob is
in the stop (off) position.
Bring the programme knob to
the desired position.
The door off your
machine is not closed
properly.
Close the door of your machine.
No water is
entering the
machine.
Your tap is closed.
Open the tap.
Check the water inlet
hose.
Water inlet hose may be twisted.
Water inlet hose may be
blocked.
Clean the water inlet hose filters.
(*)
Valve inlet filter is
blocked.
Clean the valve inlet filters. (*)
The door of your
machine is not closed
properly.
Close the door of your machine.
(*) See page 61