15
TROUBLESHOOTING TIPS
Troubleshooting tips
Stop the air conditioner immediately if one of the following faults occurs. Disconnect
the power and contact the nearest customer service center.
Trouble
OPERATION indicator or other indicators flash rapidly (5 times
every second) and this flash can't be fixed by disconnecting the
power, and then connect it in again.
Fuse blows frequently or circuit breaker trips frequently.
Other objects or water penetrate the air conditioner.
The remote controller won't work or works abnormally.
If one of the following codes appears on the display area:
E0, E1, E2, E3… or P0, P1, P2, …
Trouble
Couse
What should be done?
Unit does not start
Power cut
Wait for power to be
restored.
Unit may be unplugged
Check that plug is
securely in wall
receptacle.
Fuse may have blown.
Replace the fuse.
Battery in the remote
controller may be empty.
Replace the battery.
The time you have set with
timer is incorrect.
Wait or cancel timer
setting.
Unit not cooling or
heating
(Cooling/ heating
models only)
room very well while air
flowing out from the air
conditioner
Inappropriate temperature
setting.
Set temperature correctly.
For detailed method
please refer to "Using
remote control" section.
Air filter is blocked.
Clean the air filter.
Doors or Windows are
open.
Close the doors or
windows.
Air inlet or outlet of indoor
or outdoor unit has been
blocked.
Clear obstructions away
first, then restart the unit.
Compressor 3 minutes
protection has been
activated.
Wait.
If the trouble has not been corrected, please contact a local dealer or the nearest
customer service center. Be sure to inform them of the detailed malfunctions and
unit model.
Notes: Do not attempt to repair the unit yourself. Always consult an
authorized service provider for Gorenje appliances.
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