background image

2019  |  Confidential and Proprietary | Do not distribute

Solve it:

Since the Nest x Yale Lock connects to the internet 
through the Nest Connect or Nest Guard, it will 
appear as Offline in the Nest app if it is experiencing 
issues. For more specific instructions

 

tap here

.

Note: Even if the lock is offline most passcodes will 
still work as well as the thumb turn on the inside.

Solve it:

There are three basic ways to lock and unlock the 
door. If you are experiencing any issues from the 
Nest app, the keypad on the door, or the thumb 
turn, visi

here for additional resources

.

Locking and 

unlocking issues

Lock disconnects or is 

offline in the Nest app

Take a look at how to solve some common issues that can arise with Nest x Yale Lock.

Troubleshooting tips 

Содержание Nest x Yale Pro

Страница 1: ...2019 Confidential and Proprietary Do not distribute Nest x Yale Lock Nest Pro Guide...

Страница 2: ...Lock and unlock convenience for the customer Got Feedback Tell us what you think here Section Page Technical specs A look inside the Nest x Yale Lock 5 Installation guides A step by step guide to ins...

Страница 3: ...k Nest Connect may be required if not included Installation guide Strike plate Mounting screws 4 AA alkaline batteries All of this adds up to be something so much more than a lock What s in the box Ou...

Страница 4: ...so you can use the Nest App to control your lock from anywhere It is a secure and reliable connection and only communicates when necessary Since Wi Fi technology can be a drain on battery products Con...

Страница 5: ...poken alerts with input chime when lock code is accepted 1 year 2 lb 4 2 oz 1 03 kg Wireless 802 15 4 2 4GHz Bluetooth Low Energy Inactive Weight Power requirements Lights Built in rechargeable lithiu...

Страница 6: ...new lock You must close the door during the lock test as instructed If you don t the lock won t calibrate itself to the customer s door and may jam If the lock fails the test it will automatically un...

Страница 7: ...tion manual to reposition the holes You may also need a chisel to reposition the cutout for the latch plate 3 Install the deadbolt Once the lock has been removed it s time to install the Nest Yale Loc...

Страница 8: ...is horizontal before continuing Run the cable through the lock hole Then press to fit the keypad into the hole Note Make sure you hold the keypad in the door as it is loose and may fall out 6 Install...

Страница 9: ...ble to the connector on the lock It can only be plugged in one way Look for a small tab to align it correctly Then route the cable behind the cable hooks to hold it in place Guide the spindle through...

Страница 10: ...into the battery compartment The lock will turn on and you ll hear the Nest greeting Don t put the battery cover on yet You ll need to scan the code in the battery compartment to connect to the Nest a...

Страница 11: ...ither is connected use the Nest app to set either of them up Then you can continue with setting up the lock You can also use a Nest Guard as a connection point 3 Scan the QR code If they re new to Nes...

Страница 12: ...lock to connect them Troubleshooting tip If the lock can t connect try moving the Guard or Connect closer to the lock Even a few inches or a couple of feet can make a big difference 5 Create Nest pass...

Страница 13: ...n if the lock is offline most passcodes will still work as well as the thumb turn on the inside Solve it There are three basic ways to lock and unlock the door If you are experiencing any issues from...

Страница 14: ...ere for more information Solve it While setting up the Nest x Yale Lock you may receive an error message or error number saying something like Can t find your Nest product or Something went wrong Erro...

Страница 15: ...ies are low and then when they are critically low To confirm batteries are dead press the Yale logo on the lock keypad or hold your palm on the keypad If nothing happens hold a standard 9 Volt alkalin...

Страница 16: ...tailed ten day summary of events 1 Accessibility Leave your key at home while jogging Sitting at work and wondering if you locked the front door Unlock your door or check its status via the Nest app f...

Страница 17: ...with the Google Assistant View from the Nest app and Nest Hub and unlock for whoever s outside via the Nest app How does it work together Google Nest Hub and Google Wifi put your Nest x Yale Lock in y...

Страница 18: ...2019 Confidential and Proprietary Do not distribute Prefer watching videos Take a look at our Nest x Yale Lock installation video Additional resources Tell us what you thought about this training here...

Страница 19: ...ore https store google com us product nest_x_yale_lock hl en US Support https support google com googlenest topic 9369270 hl en ref_topic 9369404 93710 69 7029808 Nest Connect too Store https store go...

Страница 20: ...google com magazine compare_thermostats https support google com googlenest topic 9361772 hl en ref_topic 9361189 9371069 7029808 Google Nest Hello Go to GRT https googleretailtraining exceedlms com...

Страница 21: ...2019 Confidential and Proprietary Do not distribute...

Отзывы: