2019 | Confidential and Proprietary | Do not distribute
4. Connect your lock to the app
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Tell the app where the lock is installed. The app will use this location when it sends you
notifications, so have the customer pick one that makes sense.
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The app will start looking for another Nest product that your lock can connect to (either
a Guard or Connect).
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When it’s found one, press and hold the white button above the thumb turn on the lock
to connect them.
Troubleshooting tip: If the lock can’t connect, try moving the Guard or Connect closer to the
lock. Even a few inches or a couple of feet can make a big difference.
5. Create Nest passcodes
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Next, the customer will create a Nest passcode with the app. This passcode will replace the master
passcode you created on the lock.
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The app will then ask if you want to create passcodes for other people who share access to the Nest
home account. They can also invite new people to share access, and can set a schedule that limits when a
person can enter the home.
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More about using the lock and how to change settings
.
