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Data Storage and Aging
GoodLink User’s Guide
105
Alpha Draft - Company Confidential
•
Email can contain a maximum of 5000 messages. At minimum, the
Email application stores at least 250 messages (the approximate
number of messages that can fit in the Email guaranteed space).
•
When email must be removed, messages older than two weeks in
the Deleted Items folder are removed first. Then, messages older
than two months in any folder are removed. Then, messages older
than two weeks. Then, messages older than two days. Messages
are removed one day at a time until enough space has been freed.
The messages aren’t deleted in Outlook.
•
You can mark critical email messages so that they are not
removed. To mark the message, choose “Mark Permanent” from
the context menu.
•
If space is needed, completed tasks older than one week are
deleted.
•
If space becomes an issue, incoming data for the application will
be stopped (refused). If you delete data on the handheld to free up
space, and then reset the handheld (Alt-Cap-Backspace), the
stopped data will begin flowing again. No new incoming data is
lost. It is held by the GoodLink Server and then sent when space
becomes available.
If your handheld runs out of space for new contacts, notes, or tasks,
and data aging cannot solve the problem, you must delete existing
contacts, notes, or tasks to make room for the new ones. Do this from
the handheld, not from Outlook. To preserve contacts, notes, or tasks
before deleting them from the handheld, use the Outlook Export
MobiUser.book Page 105 Monday, April 1, 2002 2:26 PM