TROUBLESHOOTING
Servicing
of
the
hotplates
must
only
be
done
by
an
authorised
service
representative
(
see
back
of
this
booklet
)
and
the
hotplate
must
not
be
modified
.
Power
must
be
disconnected
before
any
servicing
or
maintenance
is
conducted
.
Abnormal
conditions
include
:
Excessively yellow or sooting flame type.
Flame lifting off the burner ports.
Flame lighting back into the burner (normally associated with a popping sound).
Objectionable odour of the flames combustion products.
Should
a
faulty
condition
develop
in
the
hotplate
that
is
not
described
above
,
refer
to
the
following
table
first
for
possible
causes
and
remedies
prior
to
contacting
an
authorised
service
representative
.
Servicing
beyond
the
remedies
listed
shall
only
be
undertaken
by
an
authorised
service
representative
.
1
1
1
1
1
1
1
1
38
.
1
38
.
1
2
1
1
1
44
.
6
Universal
LPG
2
.
75kPa
Model
Burners
Type
Auxiliary
Semi
rapid
Rapid
Wok
Injector
Dia
(
mm
)
Nominal
Gas
Consumption
0
.
53
0
.
69
0
.
9
0
.
50
+
1
.
02
3
.
6MJ
/
h
6
.
5MJ
/
h
10
.
8MJ
/
h
17
.
2MJ
/
h
TOTAL
NHGC
(
MJ
/
h
)
Model
Burners
Type
Injector
Dia
(
mm
)
Nominal
Gas
Consumption
TOTAL
NHGC
(
MJ
/
h
)
0
1
2
0
2
1
0
1
0
0
0
2
1
1
1
1
1
1
1
1
2
1
1
1
Model
Burners
Type
Injector
Dia
(
mm
)
Nominal
Gas
Consumption
TOTAL
NHGC
(
MJ
/
h
)
NATURAL
GAS
1
.
0kPa
NATURAL
GAS
1
.
0kPa
Auxiliary
Semi
rapid
Rapid
Wok
0
.
90
1
.
18
1
.
55
0
.
8
+
1
.
8
4
.
0MJ
/
h
6
.
5MJ
/
h
10
.
8MJ
/
h
17
.
2MJ
/
h
Auxiliary
Semi
rapid
Rapid
Wok
0
.
90
1
.
18
1
.
55
0
.
8
+
1
.
8
4
.
0MJ
/
h
6
.
5MJ
/
h
10
.
8MJ
/
h
17
.
2MJ
/
h
34
.
4
38
.
4
34
.
2
45
38
.
5
38
.
5
31
FAULT
POSSIBLE CAUSE
REMEDY
Check
plugged
in
and
switched
on
.
Check
mains
circuit
breaker
.
Call
authorised
representative
.
Remove
and
re
-
fit
burner
.
No
power
.
Loose
sparker
cable
.
Burner
not
aligned
properly
.
No
spark
when
gas
control
knob
depressed
.
Gas
supply
off
.
Burner
not
aligned
properly
.
Burner
ports
blocked
.
Check
gas
supply
valve
on
.
Remove
and
re
-
fit
burner
.
Remove
,
clean
and
replace
burner
.
Burner
not
lighting
when
spark
ignition
working
.
Burner
goes
out
when
control
knob
released
.
Flame
safeguard
not
activated
.
Flame
safeguard
faulty
connection
or
broken
.
Re
-
light
,
allow
more
time
for
flame
safeguard
to
activate
.
Call
authorised
representative
.
Uneven
flame
pattern
or
slight
flame
lifting
.
At
minimum
flame
setting
the
flame
is
too
high
.
Burner
ports
blocked
.
Turndown
control
setting
incorrect
.
Remove
,
clean
and
replace
burner
.
Call
authorised
representative
.
Small
flame
on
High
setting
.
Regulator
faulty
.
Gas
supply
pressure
low
.
Incorrect
injector
fitted
.
Blocked
injector
or
gas
supply
tube
.
Incorrect
utensil
size
.
Call
authorised
representative
.
Call
authorised
representative
.
Call
authorised
representative
.
Call
authorised
representative
.
Refer
to
operating
instructions
utensil
choice
.
Flame
too
high
on
High
setting
.
Regulator
faulty
.
Incorrect
injector
fitted
.
Incorrect
utensil
size
.
Call
authorised
representative
.
Call
authorised
representative
.
Refer
to
operating
instructions
utensil
choice
.
Issue Date :- 23/05/2017
Issue Date :- 23/05/2017
