Karmel King
Model No. 2620, 2621, 2630, 2631
Page 13
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Troubleshooting
Issue
Possible Cause
Solution
Kettle Does Not Heat
A.
Power to Unit
A.
Make sure the unit lead-in cord is plugged in.
B.
15 AMP Fuse
B.
Check the condition of the 15 AMP fuse.
Replace if required, if fuse trips again, contact
qualified service personnel for
inspection/repair before going any further.
C.
Kettle Heat/Motor Switch
C.
Have qualified service personnel check the
voltage to and from the Heat/Motor Switch; if
switch is defective, replace it.
D.
Control
D.
A defective sensor lead will cause the kettle
not to heat. Have qualified service personnel
check for good connections from the kettle to
the control.
Kettle Agitator Does Not
Turn
A.
Kettle Agitator
Shaft/Motor Shaft
A.
If the kettle agitator shaft is not rotating,
DO NOT
use. Have qualified service personnel
inspect/repair as needed.
Long Cooking Cycles
A.
Heating Element
A.
One of the heating elements in the kettle may
be burned out. This would result in the kettle
never reaching the proper operating
temperature. Contact qualified service
personnel for inspection/repair.
B.
Low Voltage
B.
Unit is designed to make approximately 3
batches per hour when operated at full
voltage. To get unit warmed up, the first batch
usually takes about 5 minutes longer. If
machine is operated on low voltage, the kettle
will not reach the proper operating
temperature causing longer cooking cycles.
208 V units need 197 V minimum.
240 V units need 228 V minimum.
C.
Inadequate Supply Lines
C.
Inadequately sized electrical supply lines, in
addition to being a fire hazard, would also
prevent the kettle from reaching the proper
operating temperature. Check with a qualified
electrician.