Open the camera
GO TO
‘My’
CLICK ON
the album
SELECT
the
video/photo you want to share
CLICK ON
the top right corner “icon”
SAVE
the video/photo to the local album
Lastly SHARE IT
from the local album.
V.
How to delete the camera when the screen is divided?
Long press the screen to display the delete button. You can then drag and drop the
screen to delete it successfully.
J.
Abnormal exclusion
I.
Why is there a disturbance in the voice while talking?
You may be too close to the device. Turn off the sound and maintain a distance.
II.
Why is the picture stuck or why does it stay in the refresh interface?
Check if the network connection is smooth, or if the device is powered off.
Clean the phone cache or restart your phone.
III.
Why can’t the SD card directly be played via a computer?
We recommend to always take a backup of the video by using the “playback & video
recording” option in the app.
The camera manufacturer does not hold responsibility of the stored data after the
memory card is removed from the camera.
IV.
Why doesn’t the video recording work despite installing the memory card?
Open the device settings
GO TO
‘memory card’
CLICK ON
initialize memory card.
A Friendly reminder:
Always check the video recording before formatting the SD card.
We recommend to always take a backup of the video by using the “video recording”
option in the app before formatting the card
V.
After mounting the camera on the wall, why is the image reversed?
Open Device Settings → Video flip. Now open the image.
VI.
Why can’t I see a no video when viewing the camera playback?
Check if the SD card is inserted. Or open the device settings to check if the camera sleep
mode is selected. Please note that the camera does not record when in the sleep mode.
If you are still unable to view the video, initialize the memory card again from the
“storage” option in the camera settings and check again.
K
What to do if camera is offline?
Check your router is getting proper internet connectivity.
Ensure your camera is placed within the Wi-Fi range of your router.
Check your mobile is getting proper internet connectivity.
