The guarantee and service offered by this document are not applicable in the following cases:
①
.
The
product or accessory has expired its warranty period;
②
.
Breakage or damage caused by
inappropriate usage, maintenance or preservation, such as improper packing, improper usage,
improper plugging in/out external equipment, falling off or squeezing by external force,
contacting or exposing to the improper temperature, solvent, acid, base, flooding and damp
environments, etc;
③
.
Breakage or damage caused by non-authorized institution or staff in the
process of installation, maintenance, alternation, addition and detachment;
④
.
The original
identifying information of product or accessory is modified, alternated, or removed;
⑤
.
No
valid warranty card;
⑥
.
Breakage or damage caused by using illegally authorized, nonstandard
or non-public released software;
⑦
.
Breakage or damage caused by force majeure or accident;
⑧
.
Breakage or damage that could not be attributed to the product itself.
Once met these
situations above, you should seek solutions from the related responsible parties and Godox assumes
no responsibility. The damage caused by parts, accessories and software that beyond the warranty
period or scope is not included in our maintenance scope. The normal discoloration, abrasion and
consumption are not the breakage within the maintenance scope.
Inapplicable Cases
The warranty period and service types of products are implemented according to the following
Product Maintenance Information:
Maintenance and Service Support Information
Godox After-sale Service Call
0755-29609320-8062
Product Main Body
Customer sends the product to
designated site
Customer sends the product to
designated site
Customer sends the product to
designated site
Battery
Charger, Power Cable,Sync
Cable, Electrical Parts etc.
Without warranty
12
12
No
3
Parts
Other
Items
Battery Case, Windscreen Foam,
Wind Cap, Locking Device,
Lanyard, Tie, Velcro Tape,
Clip, Bag, Package etc.
Product
Type
Name
Maintenance
Period(month)
Warranty Service Type
The warranty period of products and accessories isimplemented according to the relevant Product
Maintenance Information. The warranty period is calculated from the day(purchase date) when the
product is bought for the first time,and the purchase date is considered as the date registered onthe
warranty card when buying the product.
Warranty Period
If maintenance service is needed, you can directly contact the product distributor or authorized service
institutions. You can also contact the Godox after-sale service call and we will offer you service. When
applying for maintenance service, you should provide valid warranty card. If you cannot provide valid
warranty card, we may offer you maintenance service once confirmed that the product or accessory is
involved in the maintenance scope, but that shall not be considered as our obligation.
How to Get the Maintenance Service
Dear customers, as this warranty card is an important certificate to apply for our maintenance service,
please fill in the following form in coordination with the seller and safe-keep it. Thank you!
Warranty
The document applies to the products listed on the Product Maintenance lnformation (see below for
further information). Other products or accessories (e.g. promotional items,giveaways and additional
accessories attached,etc.) are not included in this warranty scope.
Applicable Products
Product Information
Customer Information
Seller Information
Note
Model
Name
Address
Name
Contact Number
Address
Date of Sale
Product Code Number
Contact Number
Note: This form shall be sealed by the seller.
