38
Troubleshooting
Problem
No power
No picture
No sound
Solution
Connect the power plug into the wall outlet securely.
Verify the connection from the DVD video output to the TV video input.
Make sure the correct video input is selected on your TV.
Connect the video cable into the jacks securely. Refer to your television
owners manual.
Black & White
picture
The playback
picture has
occasional
distortion
Brightness is
unstable or picture
noise is evident
during playback.
The DVD video
player does not
start playback
MP3 will not read
disc or it skips
The remote
control does not
work properly
The recorder
cannot record.
Some buttons
do not work
The image is
distorted.
Connect the audio cables into the jacks securely.
Verify the connection from the DVD audio output to the TV or receiver audio
input. Make sure the correct AUDIO input is selected on your TV or amplifier.
Refer to your audio amplifier owners manual.
Damaged S connector (bent pin).
A small amount of picture distortion may appear because of poor quality
video/sound transfer to disc. This is especially true of certain discs manu-
factured between 1997-1998.
Scratched disc.
Connect the DVD player directly to your TV and not through any other
source. What you are viewing is the effect of the copy protection circuitry
required on all DVD players.
Place the disc with the label side up.
Place the disc on the disc tray correctly inside the guides.
Make sure the disc is free from scratches & fingerprints.
Press the SETUP button to turn off the menu screen.
Cancel the parental lock function or change the parental lock level. (The
preset password is 3308.)
Turn the power off, disconnect the power plug, wait a few moments, and then
reinsert it. Try playing the disc again.
Use Region 1 discs only.
Reburn disc as the software version used may not be compatible with the
player.
Make sure MP3 files are not encoded with a variable bitrate.
Replace the batteries with new ones.
Incorrect disc type (DVD+R, DVD+RW only).
The disc is full.
The disc (DVD+R, DVD+RW) is locked; it should be unlocked.
The DVD+R has been finalized.
Incorrect disc type (DVD+R, DVD+RW only).
The unit is in record mode.
The Progressive Scan/Interlace Scan setting is incorrect. Press P.SCAN to
switch between these two options.
There is no signal from the selected channel or the source equipment does
not work properly.
