TROUBLESHOOTING
EN 18
The image is
checkered, decaying,
or showing defects
Verify the antenna installation and the quality of signal reception.
Atmospheric influences can cause signal interference.
Try switching to another program.
Switch off nearby electrical appliances which may cause interference to the
TV set during operation. Do not use high power appliances near the TV.
The image is not
displayed full screen
Check the video input signal, change its resolution or aspect ratio.
Make sure the TV screen is not resized using the ZOOM function.
„Dead“ pixels appear
on the display
This is a common LCD display phenomenon due to the nature of manufactu-
ring process. Defective pixels appear as light or dark colored dots on the
screen, and do not respond when the image changes. This is not considered
as manufacturing defect if there are no more than 7 defective pixels on the
entire display area.
The image is not sharp
or contains image
artifacts
This may be a side effect of video compression, which is especially noti-
ceable in fast scenes. This is not a manufacturing defect. Try adjusting the
noise reduction feature.
Ghosts, waves, grain,
stripes or other
defects appear
in the image
These are mainly manifestations of analog signal interference, e.g. by radio
waves, electromagnetic radiation and discharge, or signal reflection from
other objects. Check the antenna installation.
Audible noise
Check cable lines and connectors. Eliminate possible interference from other
electrical appliances.
The remote control
does not work
properly
Check the batteries and replace them if necessary.
The distance between the remote and the TV should not exceed 7 meters.
Reduce ambient light sources (fluorescent lamps, discharge lamps,
sunlight).
Make sure there is no obstruction between the remote control and the TV
sensor.
The TV turns off
spontaneously
Make sure the sleep timer or power off timer is not active.
Check whenever other devices do not power off the TV via HDMI CEC
protocol.
The TV turns on
spontaneously
Verify that Power on timer is not active, or that the TV set is not powered on
by another device via HDMI CEC protocol.
The TV can also be powered on by another remote control with an identical
RCU code.
The TV responds
slowly to controls, or
responds with a delay
There are certain running processes and functions on the system bac-
kground, or the TV processes large amounts of information and requests.
Temporary system slowdown is normal and is not considered to be a fault.
If the system responds slowly for a long time, unplug the TV from the mains
for one hour and then power the back on.
TROUBLESHOOTING
The service
is scrambled
You may be trying to watch content encrypted by the operator without
the appropriate rights, or the CI+ module is not working properly.
Put the CI+ module with a conditional access card into the CI+ slot. Follow
the manufacturer‘s instructions. After connecting, wait for the authentica-
tion process to complete.
Disconnect the CI+ module and turn off the TV. Turn on the TV again
and connect the CI+ module. Wait for authentication to finish.
Verify that your CI+ module is compatible with your TV and access card.
Verify that the card is correctly inserted into the module and that you have
the rights to view the content. Contact your operator.
Services on the decoding card are suspended, for example because the card
has not been used for more than 14 days, or because the current service
bundle is no longer active. Contact your operator.
Keys on the card have not been updated. Switch to a DVB-S2 channel and
wait until the keys are updated and the channel is decrypted. This process
should take no more than 30 minutes. Do not switch between channels
during this time.
Please have your CA card number ready before contacting your operator.
For more information on CI+ module behavior, see Settings / System / Com-
mon interface.
The USB device cannot
be loaded or exhibits
abnormal behavior
Try formatting the USB device, or use different USB device. For USB flash
drives we recommend FAT32 format, for HDD the NTFS file format Please
also refer to the USB device manufacturer‘s recommendations.
EN 19
Содержание GS3210
Страница 1: ...Televizor GoSat GS3210 N VOD K POU IT...
