GMR STENSBALLE, Руководство пользователя

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GMR maskiner a/s Page 32
STENSBALLE rotary mowers
Operating Instructions
GB
Customer services and claims
Claims
The warranty period on GMR machines is 12 months from the purchase
date, and covers any material or manufacturing defects. These parts
will be replaced by GMR maskiner a/s free of charge. Consequential
damage and wear and tear will not be replaced.
Any components which are not manufactured by GMR maskiner a/s are
included under the terms of the warranty to the extent authorised by the
supplier of the parts in question.
GMR maskiner a/s reserves the right to assign a claim of this kind
to the relevant supplier and not to reach a decision until the relevant
supplier has responded.
The following must be observed when working on a claim:
• report the claim to GMR maskiner before the repair is started
• agree a time period with GMR maskiner for qualified technicians to
carry out the repair
• any labour costs will only be approved at a fixed net price.
If GMR maskiner a/s has not authorised repair work in advance, any
invoice submitted for repair work will not be approved.
At GMR maskiner a/s' request, before the claim can finally be handled,
any parts that were replaced must be sent carriage paid to the factory.
GMR maskiner a/s retains the exclusive right to determine the extent to
which a part shall be replaced or repaired.
The warranty does not cover:
• normal wear and tear or damage which has resulted from
inadequate maintenance.
• damage caused by collision.
• non-compliance with the product's technical specifications or if the
product is used for a purpose other than that described in the user
manual.
If the product is altered or if non-original spare parts are used, all rights
under the warranty will be rendered void.
The purchaser does not have the right to require that design changes
on future models are implemented in a pre-existing machine.