20
19
Troubleshooting
Appendix
Problem
Measures
Remarks
Camera
GPS
G-sensor
1Camera / 0.3M pixel CMOS
digital sensor
Internal GPS Module
Internal 3D
"G" sensor
Memory Card
1.5W
45g
GC1: 86.2(W)X56.7(H)X52.4(D)
GC2: 100(W)X56.7(H)X52.4(D)
Storage
Internal MIC
Emergency button
(Collision, Q-accel, &
Q-break detection)
640 x 480
DC 12V~24V (Cigar jack)
Voice REC.
Event
Resolution
Power Supply
Capacity
TTL Rec. time
GPS Log back data
4,096M
3,996M
4hour
72hour
2,048M
1,948M
2hour
72hour
8,192M
8,092M
7hour
72hour
- Micro SD™ Card (2GB~16GB) available
- 4GB/8GB (CLASS 4 or higher) recommended
Power Consumption
-20 ~ +50°
Weight
Dimension
Temperature
Memory
2G
4G
8G
Product Specifications
Memory Calculation
1) Check that the card is properly inserted into the slot on the
camera.
2) Check that the card is an authenic, recommended SD™
Card.
3) Upgrade the firmware after formatting the Memory Card.
If this problem
persists after
checking, please
contact Glonex for
service.
Camera Power Error
The phone is not
turned on
or the
Voice or LED is not
operating
1) Check that the power cord is securely inserted into the
camera and also securely inserted into the 12-V recepticle
(Cigarette Lighter)
2) Check that the harness power cable (if camera is hard
wired to battery) is securely connected to the vehicle’s fuse
box.
3) Upgrade the firmware after formatting the Memory Card.
If this problem
persists after
checking, please
contact Glonex for
service.
Card Error
Ensure that you are
not in areas that
could block the
signal. If so,
disconnect the power,
then reconnect.
If this problem
persists after
checking, please
contact Glonex for
service.
GPS is not operating
correctly.
Saved time and date are
not correct.
When the video is
playing, the speed
doesn’t display.
1) Check if there are any objects obstructing the cameras
ability to receive satellite signals, such as metal coating on
the windshield.
2) Ensure that the location and angle of the unit are correct.
3) Upgrade the firmware after formatting the Memory Card.
Note: GPS may not work properly in closed environments
such as: Tunnels, Parking Garages, around Tall Buildings,
etc. Or if it has not been used in more than 3 days, if this is
the case it may take longer to resume normal operation.
If this problem
persists after
checking, please
contact Glonex for
service.
Play Error
When the GC1 or GC2
Manager is running and
the performance screen
is not displayed.
PC Manager is opened
but the file doesn’t play
If this problem
persists after
checking, please
contact Glonex for
service.
Speaker Error
When playing the Voice
Message and it can’t
be heard.
There is static in the
Voice Message.
1) Check that the interior video is turned on. The Voice
Message will not work when the interior recording is turned
off.
2) Ensure that the power cord is securely inserted into the
camera and also into the 12-V receptical (Cigarette Lighter).
