globalpayments S1000E, Руководство пользователя

Страница: 22 / 33

PROCESS BALANCE? “
●
If the [ ] is selected, proceed to step c.
●
If the [ ] is selected, the application goes back to the
Main Menu
●
If [ ]CASH is selected, the PAY BALANCE AMOUNT IN
CASH? ” is displayed, tap [ ] then the application goes
back to the Main Menu. Tap [ ] , the “ CONTINUE NEXT
TRANSACTION TO PROCESS BALANCE? “ continue to
display.
c. The terminal communicates with Global Payments and starts the
processing. Proceeding to step 11 upon completion.
11. Transaction complete, the following receipt prompts will occur:
●
If the email receipt feature is set up , please have the
cardholder enter the correct email address to receive the
customer receipt copy. The terminal will automatically send the
merchant copy email receipt to the merchant’s pre-configured
email address. If the terminal has an internal built-in printer, the
merchant receipt copy will be printed and the customer copy
can be printed.
●
If the email receipt feature is not set up , the merchant copy of
the receipt is printed first, then followed by the customer
receipt.
For setting up email receipt, please refer to the Enable Email Receipt
Support section within this user guide.
TIPS:
●
If the terminal fails to read the credit card using the contactless,
chip, and magnetic stripe methods, ask for another form of
payment.
●
If a debit card cannot be swiped, you must ask for another form
of payment. Debit cards cannot be entered manually.
NOTE:
Debit card acceptance and processing is NOT applicable for the US
dollar device.
Return
Use the return transaction to credit your customer.
1. Tap the REFUND transaction icon on the Payments app home
screen .
2. Enter manager password and tap [ ] .
3. Enter the clerk ID (if enabled) and tap [ ] . The clerk or server ID
must be 1-4 digits.
4. Enter the invoice # (if enabled) and tap [ ] .
5. Enter the total return amount, including tip and cashback, and tap [
] .
6. Terminal displays “the Normal Card Entry Screen - insert, tap,
swipe, or manual entry of card number ”.
NOTE:
Manual entry of a card number is disabled by default, please go to
the
Mail order section in this guide for manual entry transaction
instructions.
© 2021 Global Payments Inc. All Rights Reserved.
SM212162V2.1EN
22