CHAPTER 6 – SERVICE
Computer Troubleshooting
Problem
Cause Possible
Solution
Loose or bad video
card
Verify the video card is firmly plugged into the AGP slot on
the computer. When the computer is ON verify the fan on
the video card is spinning and working properly. When the
computer boots up, it performs a PC self-diagnostic test. If
there is a problem with the video card, you will hear 3 beeps
from the computer.
No video
Loose or bad video
cable
Verify that the video cable is firmly connected to the
computer 15-pin video port and the 15-pin video port on
the monitor. Check the video cable and make sure it is not
pinched or frayed.
Faulty hard drive
If you are getting no audio and no video, and the computer
is powered on, you might have a faulty hard drive or
corrupted software on the hard drive. Reload the software
from the System Restore CDs to see if this solves the
problem. If you continue to have hard drive problems after
you reload the software, you may have a faulty hard drive.
No video, no audio
No power to
computer
Verify the line voltage is set to the correct voltage for your
area: 115V or 230V. Unplug the AC power cord from the
computer and re-plug it back in to power on the computer.
No power to the USB
I/O card
If the USB I/O card is bad, all buttons and controls on the
cabinet will not work. Make sure that the USB I/O card has
power plugged into it from inside the computer.
Bad wiring
Verify that the DB-25 and DB-37 connectors are firmly
connected to the USB I/O card. Verify that no wires are
frayed or improperly shorting to ground in the wire harness.
No control panel or
button functions
Bad power supply
Verify that the external PC power supply is working. This
provides 12 volt and 5 volt DC power to the hardware
connected to the wiring harness.
Need For Speed™ GT
System Documentation
37
040-1201-01 Rev. C 5/28/2004
