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Credit Card Chargebacks:
If any E-bike purchase becomes subject to a credit card chargeback in any amount, and you are
still in possession of the E-bike, then this Limited Warranty shall be invalidated until the credit
card chargeback has been resolved.
Claims Process:
Glion will not replace any covered components under this limited warranty without first seeing
photos or video of the damaged covered components.
In order to exercise your right to receive a replacement for a Covered Component under this
Limited Warranty, you must:
•
Contact the Glion Product Support team by email at
(855) 500-2640. The Product Support team will initially work with you on the problem with
your E-bike to identify potential simple fixes.
•
If the Product Support team determines that a Covered Component must be replaced, they
will provide you with a set of instructions for returning the defective Covered Component
and receiving the replacement.
•
After you receive the replacement Covered Component, the Product Support team will also
assist in determining how to replace or install the new Covered Component into your E-bike.
•
You will be responsible for shipping costs associated with returning a Covered Component,
unless Glion agrees in writing to pay for such shipping costs. Replacement Covered
Components under this Limited Warranty shall only be shipped to the address of the original
purchaser.
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND GLION
’S
ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. GLION
’S LIABILITY SHALL
UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE E-BIKE,
NOR SHALL GLION UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL,
INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE
OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
TO THE EXTENT PERMISSIBLE UNDER APPLICABLE LAW, GLION DISCLAIMS ALL IMPLIED
WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE FOR THE DURATION OF THIS EXPRESS LIMITED
WARRANTY.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS,
SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
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