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Page 28

TERMS AND CONDITIONS

Gledhill

 (Building Products) 

Ltd

  

AMD.DECEMBER 2013

 

 

CONDITIONS OF SALE & GUARANTEE TERMS

1.

 

Gledhill (Building Products) Ltd (“We” or “Gledhills”) only do business upon the Conditions which appear below 

and no other.  Unless we so agree in writing these Conditions shall apply in full to any supply of goods by us to the 
exclusion of any Conditions or terms sought to be imposed by any purchaser.  These Conditions of Sale and Warranty 
Terms override those which are contained on the Invoice Forms and all Sales are now subject to these Conditions of 
Sale and Warranty terms only.

2. 

PRICE

Once an order or call off has been accepted the price will be held for three months 

but if delivery is extended 

beyond that period at the customer’s request, then we reserve the right to amend the price when necessary.

  

The company reviews its pricing annually to adjust for changes in our cost base.  We reserve the right to alter prices 
at any time for severe movements in raw materials (mainly copper and steel).  If there is to be a change we will give 
customers at least four weeks notice but anything delivered after that date will be at the revised price.  An order 
may not be cancelled or varied after acceptance without the written consent of the company.  Such cancellation or 
variation shall be subject to such reasonable charges as may be appropriate.

3. 

SPECIFICATION

The goods are supplied in accordance with the Specifications (if any) submitted to the Purchaser and any additions 
and  alterations  shall  be  the  subject  of  an  extra  charge.    Any  goods  not  so  specified  shall  be  in  accordance  with 
our printed literature or the literature of any of our component suppliers (subject to any modifications made since 
publication).  If we adopt any changes in construction or design of the goods, or in the specification printed in our 
literature, the Purchaser shall accept the goods so changed in fulfilment of the order.

4. 

PAYMENT

The buyer shall make payment in full within thirty days from the end of the month in which the invoice is dated.  If 
we receive payment in full on or before the due date we will allow an appropriate settlement discount except where 
we have quoted a special net price.  If payment is not received in full on or before the due date we shall be entitled 
in addition to the invoice price to:
(i) 

payment of a sum equal to any increase in the copper price supplement applicable to the particular goods sold 
between the date of receipt of order and the date of receipt of payment in full; and 

(ii) 

interest on any part of the invoice price unpaid after the due date at the rate of 3% per annum over the base 
rate for the time being of HSBC Bank plc.

5. 

TIME

We give estimates of delivery dates in good faith and time of delivery is not nor shall be made of the essence of any 
contract nor shall we be liable for any loss or damage occasioned by delay in delivery.

6. 

DELIVERY

We deliver free normally by our own vehicles within 25 miles of any of our manufacturing depots.  Delivery to any 
place more than 25 miles from one of our manufacturing depots may be subject to our quoted delivery charges.  We 
reserve the right to make delivery of goods contained in one order by more than one consignment and at different 
times.  Where a period is agreed for delivery and such period is not extended by our Agreement, the Purchaser shall 
take delivery within that period.    If the Purchaser fails to take delivery, we shall be entitled at the Purchaser’s risk 
and expense to store the goods at the Purchaser’s premises or elsewhere and to demand payment as if they had 
been despatched.  Off loading at point of delivery shall be the responsibility of and be undertaken by the Purchaser.

7. 

SHORTAGES OR DAMAGE

Goods must be inspected before signature of delivery note and any damage, shortage or discrepancy noted on the 
delivery note and the goods returned on the same vehicle.  The buyer must also give us immediate written notice of 
the damage, shortage or discrepancy so that we may prompt investigation.

8. 

RETURN OF GOODS

Goods  may  not  be  returned  to  the  Company  except  by  prior  written  permission  of  an  authorised  officer  of  the 
Company  and  such  return  shall  be  subject  to  payment  by  the  Purchaser  of  handling  and  re-stocking  charges, 
transport and all other costs incurred by the Company.

9. 

COMPANY LIABILITY AND GUARANTEE

9.1.  Subject to the terms of these Conditions of Sale and Guarantee Terms Gledhills provide Guarantees in respect 

of specific products as set out in this clause.

9.2.  Each Guarantee is strictly conditional upon the following:-
9.2.1.  Complaints must be given to us immediately, before any action is taken, as responsibility cannot be accepted 

if repairs or renewals are attempted on site without our written approval.

9.2.2.  The unit has been installed in accordance with our installation and service instructions and all relevant codes 

of practice and regulations in force at the time of installation.

9.2.3.  All necessary inlet controls and safety valves have been fitted correctly. 
9.2.4.  The unit has only been used for the storage of potable water supplied from the public mains. The water quality 

shall be in accordance with European Council Directive 98/83 EC, or revised version at the date of installation, 
and is not fed with water from a private supply. Particular:

 

Chloride content: 

Max. 200 mg/l

 

Sulphate content: 

Max. 200 mg/l

 

Combination chloride/sulphate: 

Max. 300 mg/l (in total)

9.2.5  Where appropriate the unit has been regularly maintained as detailed in the installation and service instructions 
9.2.6.  Defects caused by corrosion or scale deposits are not covered by any Guarantee.
9.2.7.  Where we agree to rectify any defect we reserve the right to undertake the work on our own premises.
9.2.8.  We will not accept any labour charges associated with replacing the unit or parts for any of the following 

products listed.

9.2.9.  If the newly fitted water heater is not in regular use then it must be flushed through with fresh water for at least 

15 minutes. Open at least one hot water tap once per week, during a period of at least 4 weeks.

9.3.  Guarantees are provided in respect of specified goods supplied by Gledhills as follows:- 

(a)  Domestic and Commercial Open Vented Cylinders and Tanks.

 

The storage vessel is guaranteed for ten years and if it proves to be defective either in materials or workmanship, 
we will either repair or supply replacement at our option with the closest substitute in the case of any obsolete 
product to any address in Great Britain.

  (i)    free of all charge during the first year after delivery by us.
  (ii)  thereafter at a charge of one-tenth of the then current list price and any copper price supplement and 

delivery charge during the second year after delivery by us and increasing by a further one-tenth on the 
second and subsequent anniversary of delivery by us.

(b)  Domestic Mains Fed Products [Primary Stores]

 

The storage vessel is guaranteed for five years and if it or any integral pipework as part of the storage vessel 
assembly proves to be defective either in materials or workmanship, we reserve the right to either repair or 
supply replacements or the closest possible substitute in the case of any obsolete product and will collect and 
deliver to any address in England, Wales and Scotland (excluding all Scottish Islands).

  (i)  free of all charge during the first year after delivery 

by us.

  (ii)  thereafter at a charge of one-fifth of the then current 

list  price  or  any  copper  price  supplement  and 
delivery charge during the second year after delivery 
by us increasing by a further one-fifth on the second 
and subsequent anniversary of delivery by us.

 

(c)  StainlessLite Unvented Cylinders

 

Gledhill guarantee the components including controls, 
valves and electrical parts for two years from the date 
of purchase.  IT SHOULD BE NOTED THAT THE FACTORY 
FITTED  TEMPERATURE  AND  PRESSURE  RELIEF  VALVE 
MUST NOT BE REMOVED OR ALTERED IN ANY WAY OR 
THE GUARANTEE WILL NOT BE VALID.  GLEDHILL WILL 
NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL LOSS 
OR DAMAGE HOWEVER IT IS CAUSED. 

 

The  guarantee  for  the  stainless  steel  vessel  is 
for  twenty  five  years  against  material  defect  or 
manufacturing faults if the original unit is returned to 
us AND PROVIDED THAT:   

  (i)  It has not been modified, other than by Gledhill.
  (ii)  It  has  not  been  subjected  to  wrong  or  improper 

use or left uncared for.

  (iii)  It  has  only  been  used  for  the  storage  of  potable 

water  supplied  from  the  public  mains,  max 
200mg/litre chloride.

  (iv)  It has not been subjected to frost damage.
  (v)  The benchmark service record is completed after 

each annual service.

  (vi)  The unit has been serviced annually.
  (vii) Any  disinfection  has  been  carried  out  strictly  in 

accordance with BS6700.

 

If  the  stainless  steel  vessel  proves  to  be  defective 
either  in  materials  or  workmanship  we  reserve  the 
right  to  either  repair  or  supply  replacements  or  the 
closest possible substitute in the case of any obsolete 
product and will collect and deliver to any address in 
England, Scotland and Wales (excluding all islands):

  (i)  free of charge during the first year after delivery by 

us.

  (ii)  thereafter  at  a  charge  of  one  twenty  fifth  of  the 

then  current  list  price  during  the  second  year 
after  delivery  by  us  and  increasing  by  a  further 
one  twenty  fifth  on  the  second  and  subsequent 
anniversary of delivery by us.

 

ACTION IN THE EVENT OF FAILURE  

 

We will require the return of a cylinder which develops 
a  leak  for  inspection.  If  our  examination  confirms  a 
failure then an appropriate level of credit against the 
cost of the original cylinder will be issued in line with 
the terms of our warranty.

Please note:

  -    Installation  must  have  been  carried  out  by  a 

licensed specialized company (heating contractor 
or  plumber)  following  the  version  of  installation 
instructions in force.

  -   Gledhill  or  its  representative  was  given  the 

opportunity  to  check  complaints  on  site 
immediately after any defect occurred.

  -   Confirmation  exists  that  the  system  was 

commissioned  properly  and    that  the  system 
was  checked  and  maintenance  was  performed 
annually  by  a  specialised  company  licensed  for 
this purpose.

(d)  Components  of  our  products  other  than 

Storage Vessels and Integral Pipework.  

 

We will either extend to the purchaser the same terms 
of warranty as we are given by the manufacturer of the 
component  or  if  the  manufacturer  does  not  give  any 
warranty, replace free of charge any component which 
becomes defective within two years after the date of the 
delivery by us and is returned to us at the purchaser’s 
expense but we shall not meet the cost of removal or 
shipping or return of the component or any other cost 
charges or damages incurred by the purchaser.

9.4. 
9.4.1.  In respect of goods supplied by us  and in respect of 

any installation work carried out by or on our behalf, 
our entire liability and the purchaser’s sole remedies 
(subject to the Guarantees) shall be as follows:-

  (a)  We accept liability for death or personal injury to 

the  extent  that  it  results  from  our  negligence  or 
that of our employees

Содержание PulsaCoil PCS 120

Страница 1: ...n Installation Servicing Instructions Models covered in this manual PulsaCoil PCS 120 PulsaCoil PCS 150 PulsaCoil PCS 180 PulsaCoil PCS 220 PulsaCoil Stainless Hot water cylinder utilising off peak electric ...

Страница 2: ...o our customers Quality is built into every Gledhill product and we hope you get satisfactory service from Gledhill If not please let us know Benchmarkplacesresponsibilitiesonbothmanufacturersandinstallers Thepurposeisto ensure that customers are provided with the correct equipment for their needs that it is installed commissionedandservicedinaccordancewiththemanufacturersinstructions by competent...

Страница 3: ...otifiable to Building Control as part of the domestic water installations The PulsaCoil Stainless is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience or knowledge unlesstheyhavebeengivensupervisionorinstructionconcerninguseoftheappliance by a person responsible for their safety Children should be supervised to ensure that...

Страница 4: ...he time of order for hardness levels between 200 and 300 ppm mg l Wherethewaterisveryhardie300ppm mg l andabovethe optionalpolyphosphate type inhibitor should be specified at the time of order However this will need to be fitted by the installer at a suitable point in the cold water supply to the appliance The printed circuit board incorporates the facility to automatically run the D H W Primary p...

Страница 5: ... 2 3 2 3 2 4 Bathroom 1 or 1 1 2 En suite shower rooms 1 1 2 1 Standard Economy 7 tariff PCS120 PCS150 PCS180 PCS220 Economy 10 tariff PCS120 PCS120 PCS150 PCS180 Notes 1 Plastic top up cistern will be supplied separately 2 Theflowratesarebasedona35 Ctemperatureriseandassumethatrecommended pressures and adequate flow are available at the appliance The actual flow rate from the appliance is automat...

Страница 6: ...ator 9 Screwed connection for a drain tap 10 Top up cistern complete with cold feed open vent pipework assembly is supplied separately 11 Store sensor Note Both immersion heaters are low watts density type with incaloy 825 sheaths and are specially manufactured to suit thermal stores It is recommended that any replacements should be obtained from Gledhill Spares The immersion heaters are fitted wi...

Страница 7: ...cent to the appliance the width depth will need increasing to accommodate this Appliance Dimensions Model Height A Width B Depth C PCS120 1075 530 595 PCS150 1145 560 630 PCS180 1275 560 630 PCS220 1575 560 630 Minimum Cupboard Dimensions Model Height D Width E Depth F PCS120 1825 570 610 PCS150 1895 600 645 PCS180 2025 600 645 PCS220 2325 600 645 B E C PulsaCoil Stainless Top up cistern Top up ci...

Страница 8: ... used All pipe positions are approximate and subject to a tolerance of 10mm in any direction Space will also be required for a 15mm cold water supply and a 22mm warning overflow pipe if the optional extra ball valve and overflow connector have been specified If a warning overflow pipe is NOT provided the F E Cistern should be filled from a temporary hose connection incorporating a double check val...

Страница 9: ...he time of order for hardness levels between 200 and 300 ppm mg l Warning overflow pipe MCWS Safety open vent Shower Expansion cold feed Second dwelling Pressure limiting valve NOT REQUIRED at pressures below 5 bar unless any components have a lower maximum working pressure Double check valve NOT REQUIRED unless pipe supplies more than one dwelling a flow regulator recommended for better balance o...

Страница 10: ... the manufacturer confirms that the design criteria of the new system is at least equivalent to the use of BS EN Standard copper pipework and fittings Taps Shower Fittings Aerated taps are recommended to prevent splashing Any type of shower mixing valve can be used as long as both the hot and cold supplies are mains fed However all mains pressure systems are subject to dynamicchangesparticularlywh...

Страница 11: ...ill remain active until the next time the off peak becomes available unless switched off again manually The size of the appliance and the need to use the on peak boost facility is reduced if a better off peak tariff can be agreed with the electrical supply company see Model Selection Guide on page 5 Wiring The PulsaCoil With A Split Consumer Unit I e Separate On And Off Peak Supplies Historically ...

Страница 12: ... meter In this caseasinglechannelclockwillneedtobefitted in the off peak supply to the PulsaCoil The off peak time clock will need to be synchronised with the tariff times set on the meter and be rated for at least 3kW at 230V Although the PulsaCoil Stainless appliance is primarily designed to operate with an off peak supply it will also operate quite successfully if it is only supplied with an on...

Страница 13: ...perienced from the immersion heaters as the store approaches its design temperature Cupboardtemperatureswillnormallybeslightlyhigherthaninaconventionalsystem and the design of the cupboard and door will need to take this into account No ventilation is normally required to the cupboard The separate Top up cistern will need to be located on top of the appliance or at high level in the cupboard housi...

Страница 14: ...INSTALLATION INSTALLATION N E L1 T1 C5 C4 C1 Store sensor S6 C2 CW inlet S3 C3 DHW outlet S4 To PHE modulating pump Grundfos UPR 15 50 Mains supply 230Vac 50Hz 500w Fuse rating 3A Anti scaling coil G1 G2 G3 G4 ...

Страница 15: ...y the H S E The appliance can be moved using a sack truck on the rear face although care should be taken and the route should be even In apartment buildings containing a number of storeys we would recommend that the appliancesaremovedverticallyinamechanical lift If it is proposed to use a crane expert advice should be obtained regarding the need for slings lifting beams etc Beforeinstallationthesi...

Страница 16: ...ins cold water D 22mm Domestic hot water E Drain tap connection Note The safety open vent and cold feed expansion must be connected to the top up cistern using the pipework assembly provided Do not alter or connect any pressure relief device to the vent pipe of this water heater All factory made joints should be checked after installation in case they have been loosened during transit The fittings...

Страница 17: ...o install the top up cistern directly on top of the appliance If it is necessary to locate the cistern in the roof space or on a higher floor the cold feed open vent pipework assembly as supplied should be used to connect to the top up cistern and pipework site run by the installler to connect this to the appliance Obviously any pipework in the roof space and the feed and expansion cistern will ne...

Страница 18: ... all systems function properly for optimum performance Toachievethistheflowratefromeachtapshouldbecheckedandasuitablenumberof taps run simultaneously to check the impact of this on the flow rate at individual taps We recommend that flow regulators are provided for each tap terminal fitting to ensure that the available flow is shared evenly See Appendix A for further details Commissioning the Pulsa...

Страница 19: ... run facility can operate to prevent the pump sticking 9 DO ensure that the functioning and control of the system is explained to the occupant 10 DON T place any clothing or other combustible materials against or on top of this appliance The front panel should then be refitted Annual Servicing No annual servicing of the PulsaCoil Stainless is necessary However if required the operation of the cont...

Страница 20: ...ate heat exchanger 24 Plate GT017 3 Pump isolating valve outlet 90 valve GT135 4 Pump isolating valve inlet GT133 5 Immersion heater 3kW SH003 6 Stat XB081 7 Main PCB controller XB103 8 Sensors GT198 9 Y strainer XB314 1 9 8 2 3 4 5 6 7 SERVICING SHORT PARTS LIST ...

Страница 21: ...ipework and or tap washers and or washing machine valves Causes of Unsatisfactory Hot Water Service See table opposite Overflow from Feed and Expansion Cistern Check that the controlled level of water in the cistern is at the correct level Adjust if required and check the ballvalve is shutting off the water supply S6 On P Heater Off P Heater S4 S3 Sensors S3 DHW inlet sensor S4 DHW outlet sensor S...

Страница 22: ... in Normal Standby Mode In the standard normal mode the 2 digit display indicates the status of the appliance inputs and outputs by switching on the appropriate segments of the display see page 24 for details Appliance Type Selection The PulsaCoil is fitted with an identity ID resistor which is read by the controller for comparison with the appliance type code set on the controller The two must ma...

Страница 23: ...ler In each case there are 16 fault locations stored in date order with C0 being the latest and CF the first The most common fault codes are shown opposite Not all appliances use all the error codes available For further assistance please call the Gledhill Technical Helpline on 01253 474584 DHW pump on If flashing on its own system has locked out and needs a reset If flashing on its own the system...

Страница 24: ...d Stourbridge West Midlands DY8 1PA TeLePHONe 01384 442611 FAX 01384 442612 water Savings water Related Costs Can Be Reduced By good Plumbing Practice TAPS MIXERS SHOWERS Unregulated 25 30 l m Regulated 10 12 l m Over 20 l m 5 6 or 8 l m 2 tap half open Fitted with regulator Unregulated 4 Fixing Options For taps Mixers 1 MK Range Combined Regulators Aerator forscrewingontoTaps Mixerswithinternal o...

Страница 25: ...Page 25 APPENDIX APPENDIX B ...

Страница 26: ...the product Each appliance is supplied with a pallet which has been attached to the unit via the packaging The pallet will also allow for one or two persons to get a good hold e Taking the lead for team lifts As more than one person is required for these products ensure that one person is taking the lead This may be you so ensure that each person that is helping is made aware of the weight and of ...

Страница 27: ...Page 27 NOTES NOTES ...

Страница 28: ...mbination chloride sulphate Max 300 mg l in total 9 2 5 Whereappropriatetheunithasbeenregularlymaintainedasdetailedintheinstallationandserviceinstructions 9 2 6 Defects caused by corrosion or scale deposits are not covered by any Guarantee 9 2 7 Where we agree to rectify any defect we reserve the right to undertake the work on our own premises 9 2 8 We will not accept any labour charges associated...

Страница 29: ... i the Purchaser shall hold the goods in a fiduciary capacity for us and shall store the same separately from any other goods in the Purchaser s possession and in a manner which enables them to be identified as our goods ii the Purchaser shall immediately return the goods to us should our authorised representative so request All the necessary incidents associated with a fiduciary relationship shal...

Страница 30: ...ate will then be issued to the customer Heating and Hotwater Industry Council HHIC www centralheating co uk demonstrating compliance with the appropriate Building Regulations and then handed to the customer to keep for future reference Failure to install and commission this equipment to the manufacturer s instructions may invalidate the warranty but does not affect statutory rights Customer name T...

Страница 31: ...ame Telephone No Comments Signature SERVICE 05 Date Engineer name Company name Telephone No Comments Signature SERVICE 07 Date Engineer name Company name Telephone No Comments Signature SERVICE 09 Date Engineer name Company name Telephone No Comments Signature SERVICE 02 Date Engineer name Company name Telephone No Comments Signature SERVICE 04 Date Engineer name Company name Telephone No Comments...

Страница 32: ... warranty period Gledhill Response Limited would be pleased to provide further customer support with a range of services including Low cost annual repair and maintenance contracts direct from Gledhill Annual servicing and safety checks Expert response to out of warranty breakdowns at fixed charges Please call 08445 679898 or visit www gledhill net for further details Gledhill Building Products Lim...

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