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22.
Q:
Why are all my calls going to voicemail?
A:
You may have activated the
“send all calls to voicemail”
service. Dial *53
to deactivate it.
23.
Q:
I forgot my Voicemail PIN. How do I get a new one?
A:
Call our customer service center by dialing *0 or Toll-free number
1.866.709.4545. The representative will ask you some questions for
identification purposes and will give you a new temporary PIN.
24.
Q:
How do I activate and deactivate the GL phone services?
A:
Please refer to Chapter 6 of this manual.
25.
Q:
Why are all my forwarded calls going to my GL Voicemail?
A:
Your account has insufficient funds. Call customer service or go to
www.GLipfone.com
to recharge your account.
26.
Q:
How many voicemail messages can I have in my mailbox at any one time?
A:
There is no limit to the number of messages you are able to have.
27.
Q:
How can I personalize my Voicemail PIN?
A:
Dial *4
Select the advanced options
Press 5 to change your PIN
28.
Q:
I have more than one telephone number assigned to my account. How
many voicemail accounts do I have?
A:
Your voicemail is assigned to your unique GL Phone number. So it is not
necessary to configure another account for you.
