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- 16 - 

Chapter 7 

Star Command Services and Messages 

 

GL  Phone,  like  other  telephone  services,  provides  many  different  services  for  its 
users.

 

All these services are available by default in the factory settings of the phone. 

Commands start with * and are  followed by one or two numbers  or  characters. For 
ease  of  use,  these  services  are  activated  and  deactivated  using  almost  the  same 
procedure.  For  instance,  call  waiting is  activated  by  *68  and is  deactivated  by  *78. 
Dial *99 to reset all star commands to the default mode. 

 

M

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y

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N

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F

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Customer Service 
response 

24/7 customer service 
access

 

*0#

 

Customer Service

 

At this time you 
have # dollars and # 
cents available for 
this call. 

Balance check through 
star commands

 

*1#

 

Credit 
Announcement

 

Enter your password 

Access to voicemail 
option with a personal 
password

 

*4#

 

Check Voicemail

 

 

A list of services will be 
accessed

 

*9#

 

Help

 

The Speed Dial you 
specified was set 

Speed dial number is 
between 0 to 99 

*51*0-99*# 

*41*speed dial number*1(area 

code)+number*# 

 

*41* speed dial number*011+(country 

code)+number*# 

Speed Dial 

Credit Balance 
Announcement is ON 
or OFF 

Activate or deactivate 
the announcement of 
credit balance at the 
start of each call

 

*52# 

*42#

 

Activate Duration 
Announcement

 

Send All Calls To 
Voicemail is ON or 
OFF 

All calls will be 
forwarded to voice 
mailbox without ringing 

*53# 

*43# 

Send all Calls to 
Voicemail 

Call Forwarding is 
ON or Call 
Forwarding is set to 
a chargeable 
number. Please 
ensure that your 
account has enough 
funds. 

Calls to callee’s principal 
number are forwarded 
to another number 

*71# 

*61*1(area code)+number*# 

 

*61*011+(country code)+number*# 

Call Forwarding 

Forward No Answer 
is ON or Forward No 
Answer is set to a 
chargeable number. 
Please ensure that 
your account has 
enough funds. 

If the callee doesn’t 
answer a call, call is 
forwarded to another 
number or to voicemail 

*72# 

*62*1(area code)+number*# 

 

*62*011+(country code)+number*# 

Forward No 
Answer 

Forward Busy is ON 
or Forward Busy is 
set to a chargeable 
number. Please 
ensure that your 
account has enough 
funds. 

If the callee is busy on a 
call, a second incoming 
call is forwarded to 
voicemail or another 
number 

*73# 

*63*1(area code)+number*# 

 

*63*011+(country code)+number*# 

Forward Busy 

Do not disturb is 

Callee rejects all 

*74# 

*64# 

Do Not Disturb 

Содержание Video Phone

Страница 1: ...eadset Mode 12 2 Multiple SIP Accounts and Lines 12 3 Making Calls 12 4 Answering Incoming Calls 13 5 Call Hold 13 6 Call Waiting and Switching Between Calls 13 7 Call Transfer 13 8 Conference Calls 1...

Страница 2: ...erates over Internet rather than over telephone lines It is a voice over IP VoIP telephone service that converts voice and video into IP packets and vice versa Because it is VoIP telephone calls are v...

Страница 3: ...on n I Im ma ag ge e N No ot te e 1 Lines 1 3 3 Line keys with LED 2 Mute Del Mutes an ACTIVE call or deletes a key entry call log voicemail etc 3 Camera Block Enables Disables camera If you disable...

Страница 4: ...era local loop back display Enables Disables camera local loop back display 7 Transfer Transfers active call to another party 8 Conference Establishes 3 way conferencing 9 Message Retrieves voicemails...

Страница 5: ...he handset to the IP phone by plugging one end of the handset cord into the socket on the left side of the IP Phone and the other end of the handset cord into the socket in the lower end of the handse...

Страница 6: ...setup and connect the GL phone depending on your Internet connection type a Integrated Router DSL Modem Connection If you have an integrated router DSL modem connect the devices as shown in the diagra...

Страница 7: ...through your telephone line DSL modem connect your IP phone as shown below One RJ 45 cable connects the DSL modem to the LAN port in your IP phone and another RJ 45 cable connects your PC or LAPTOP to...

Страница 8: ...tatives c Direct Internet Connection If you connect to the Internet directly through a wall jack via a RJ 45 cable simply connect the wall jack to the LAN port of your IP Phone and connect your PC to...

Страница 9: ...Final Step Within 10 seconds after connecting the cables and configuring the IP Phone the following patterns will appear on the LCD display Grandstream Logo HTTP Provisioning Telephone Number IP Addre...

Страница 10: ...c co on n D De ef fi in ni it ti io on n Network Status Icon Blinks when an Ethernet link failure occurs or if phone is not properly registered OFF if IP address or SIP server is not found ON if IP ad...

Страница 11: ...10 I Ic co on n L LC CD D I Ic co on n D De ef fi in ni it ti io on n Time Icon AM for morning PM for afternoon...

Страница 12: ...ion We contract a third party to use the address of your registered location to determine the nearest emergency response centre They then forward your call to a general number at that centre When the...

Страница 13: ...ed information including but not limited to the EXACT LOCATION of the Customer is provided to the 911 router and that failure to do as such may significantly increase the response time for the emergen...

Страница 14: ...d line is in use the next available LINE will flash in red color from left to right A LINE is defined as ACTIVE when it is making or receiving a call and its corresponding LINE LED will light up in so...

Страница 15: ...nference anyone pressing CONF or the original LINE button will cancel the conference and resume the conversation If the conference holder wishes to end a conference pressing the HOLD button will break...

Страница 16: ...e sending video out when in video call If no video call is desired privacy user can press this button and make Audio Only call When CAMERA BLOCK key is pressed a red blocked camera will blink in the L...

Страница 17: ...51 0 99 41 speed dial number 1 area code number 41 speed dial number 011 country code number Speed Dial Credit Balance Announcement is ON or OFF Activate or deactivate the announcement of credit bala...

Страница 18: ...ked id is rejected by callee 76 66 Anonymous Call Reject Caller s phone number is hidden if the command is entered before telephone number 67 1 area code number 67 011 country code number Call Id Bloc...

Страница 19: ...main menu 1 New Messages 2 Change Folders 3 Advanced options 0 Mail Box Option Help Exit Enter your password 1 Send a reply 3 Hear the msg envelop 5 Leave a msg Return to main menu 4 Previous msg 3 A...

Страница 20: ...ally reconnected when your Internet connection is re established or when power is restored 5 Q Will my VPN Virtual Private Network work over the PC port of GL Phone A Yes VPN is fully compatible with...

Страница 21: ...turn my call waiting off A Yes Enter 78 to deactivate the service 15 Q How can I find the rates and area codes for international calls A Go to www GLipfone com and click on Rates 16 Q Can I talk to o...

Страница 22: ...hapter 6 of this manual 25 Q Why are all my forwarded calls going to my GL Voicemail A Your account has insufficient funds Call customer service or go to www GLipfone com to recharge your account 26 Q...

Страница 23: ...a ad d R Ri ic ch hm mo on nd d H Hi il ll l O On nt ta ar ri io o L L4 4B B 1 1B B4 4 C Ca an na ad da a T Te el l 6 64 47 7 4 43 38 8 3 38 80 00 0 1 1 8 86 66 6 7 70 09 9 4 45 54 45 5 F Fa ax x 9 90...

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