1
C U S T O M E R S U R V E Y
We at Gio Pelle, Inc. are proud of the quality workmanship we put into each piece of equipment we offer our customers.
Although, we believe our equipment is the highest quality, we are curious to hear what you think. Please take a few min
-
utes give us your honest comments and we will consider using your ideas to help make our products and services better.
When you are finished, seal this form inside an envelope and mail it to Gio Pelle, 7740 Records Street, Indianapolis, IN
46226. Thank you for your time.
1.
Did our literature accurately convey the benefits and features of our product?
YES
NO
2.
What factors influenced your decision to buy this equipment (circle all that apply)?
Features
Price
Delivery
Functions
Simplicity
Reputation
Other
(explain)
3.
How could we improve the literature?
4.
Give us your overall impression of the clarity, understanding and effectiveness of this manual?
5.
Pick out 2 items in the manual and tell us how we could improve them.
1.
2.
6.
Did the product function correctly upon start-up?
YES
NO
7.
If there was a problem, what was the cause and what did you do to resolve it?
8.
What feature or benefit impressed you most?
9.
What feature or benefit would you like to see added to this product?
10.
Based on this experience, would you be inclined to buy other Gio Pelle products?
YES
NO
If no, why not?
11.
Other comment or problems you need solutions for: