8
Motorised Rolling Shutters
Breakdowns
Causes
Solutions
Shutter locking in manoeuvre.
Slat displacement.
Obstruction in side guides.
Please contact assistance.
Check that there are no objects inside the
guides.
Falling or dropping of the shutter.
Breakage of braces or crimps.
Please contact assistance.
Insertion of rolling shutter in
the box or housing.
Lack of stoppers at the end of the rolling
shutter.
Please contact assistance.
The motor makes a lot of noise.
Motor failure.
Please contact assistance.
The motor stops after a time
of continuous use.
Activation of protection
Let the motor cool down for a few
minutes.
2.3). Precautions.
In the case of motorised rolling shutters, the raising and lowering is controlled by pressing a switch and/or using a radio control. Both
should be placed out of the reach of children.
If security devices such as locks or bolts are fitted, make sure that they are unlocked before starting any operation.
2.4). Recommendations.
Use a lockable switch (e.g. with a key) for operation in areas where there is public traffic or if used regularly by children.
2.5). Maintenance.
To prevent corrosion, periodic cleaning of the sections with water and neutral soap is recommended. This should be done at least once a
year and more frequently for materials exposed to aggressive atmospheric conditions (marine, industrial, airborne dust, etc.). It is impor-
tant to thoroughly rinse the products with water after using detergents to clean them, to avoid the build-up of salts on the surface of the
slats.
This periodic cleaning, if done correctly, removes exogenous agents from the material’s surface that may attack their coating and the
aluminium, prolonging the lifespan of the rolling shutter and its aesthetic functions.
Safety warning for cleaning operations at different levels.
Cleaning with ladders, scaffolding or other elements is reserved for specialised personnel who must carry out the operations in accord-
ance with the regulations of the law on safety.
Ensure that the shutter is immobilised during maintenance operations.
When inspecting or servicing electrical parts, make sure that the shutter is disconnected from the mains.
2.6). Information for the dismantling and disposal of the rolling shutter at the end of its cycle.
Dismantling of the rolling shutter must be carried out by qualified and trained personnel.
Request the intervention of a specialist from Technical Assistance.
Follow the regulations in force at the time of scrapping the rolling shutter with regard to disposal methods.
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