Gill Instruments Limited
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MetStream 105
Page 58
Issue 1
Doc. No. 1955-PS-001
April 2014
Fault-finding
7.2
To Support fault finding Gill Instruments Manuals can be downloaded from:-
http://www.gillinstruments.com/data/manuals/manuals.htm
Gill Instruments Software can be downloaded from:-
http://www.gillinstruments.com/main/software.html
Returning Units
7.3
If the unit has to be returned, it should be carefully packed in the original packaging and
returned to your authorised Gill distributor, with a full description of the fault condition.
Gill Instruments Distributors can be found at:-
http://www.gillinstruments.com/main/an_distributors.htm
The Return Maintenance Authorisation (RMA) procedure can be found at:-
http://www.gillinstruments.com/products/anemometer/support.htm
Symptom
Action
Not able to open
the GUI Display
Check DC power is applied to the MetStream, the front panel
Yellow LED should be constantly illuminated.
If the MetStream front panel Green LED is flashing then check
the cabling between the connecting instrument and MetStream.
Check that there is a link between the MetStream 8 way
connector terminals 6 (Power Enable) and 7 (0v). This supplies
power to the connected instrument.
Check the MetStream Ethernet cable socket connection
between MetStream the PC/Router/LAN. The Green LED
should be constantly illuminated and the Yellow LED will
flash showing data traffic.
Check that correct Ethernet cable type has been used (straight
or crossover as appropriate).
Check that the correct IP address has been used.
Connect MetStream directly to a PC as detailed in Paras
6.1.1.or 6.1.2 and use IP address 192.168.67.67 to check
MetStream operation and configuration.
Corrupted output
Check cable lengths and type of cable.
Check connected instrument is installed as per its installation
guidelines to avoid sources of interference.
MetStream GUI
opens but does
not display the
connected
instrument
If the MetStream front panel Green LED is flashing then check
the cabling between the connecting instrument and MetStream.
Check that there is a link between the MetStream 8 way
connector terminals 6 (power Enable) and 7 (0v).
Is the unit set for Thru Mode? Disable Thru Mode.
Use Thru Mode to check communication with the connected
sensor.
Incorrect GUI.
Clear the Web Browser cache.