TROUBLESHOOTING GUIDE
PROBLEM
SOLUTION
Thank you for purchasing a quality product from GIGATENT.
This troubleshooting guide is designed to help you sort out some of the possible problems you might
encounter with your new tent.
If you are still having problems with your purchase please contact us at 973-709-1111
or email us at [email protected]
CONDENSATION
MILDEW
Condensation is caused by lower temperatures outside the tent which causes moisture vapor from humidity
inside the tent and sleepers’ respiration to form water droplets on the walls and is mostly visible in the corners.
To prevent this from happening keep all objects away from the walls and open up windows to allow the
moisture to escape.
To avoid mildew which can damage a tents waterproofing be sure to never store your tent damp or worse wet.
If mildew occurs you can use a product such as McNett Mirazyme to clean your tent or you can use a product
solution of lemon juice concentrate and water to wash the area. After this you will want to wash the area with
soap and water and then let it dry COMPLETELY before storing.
TEARS OR
SMALL HOLES
Tears and small holes can be fixed temporarily by using an adhesive patch kit found in most camping stores.
For long term patches it is best to bring your tent to a repair facility or for minor repairs you can use McNett
Seam Grip. Simply follow the instructions and this will provide a durable permanent patch.
ZIPPER PROBLEMS
Zippers have 2 parts, the slider which is the part that opens and closes the zipper, and the zipper teeth. What
normally happens is the zipper separates behind the slider. If this carefully move the slider back past the
separation and re-zip. If this fails to fix the problem you may require a new zipper slider or a new complete
zipper which a repair facility may fix for you.
SEAM LEAKAGE
Seams can leak through the needle holes so applying a product such as McNett Seam Grip to your tent before
going camping is the best thing to do. We have seam sealed the rainfly for you but as a minimum we suggest
sealing the seam along the base of all the windows and along the batch tub floor seams as this is the most
likely place for leakage.
