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Customer care

Gigaset N720 DECT IP Multicell System / engbt / A31008-M2314-L101-2-7619 / appendix.fm / 06.02.2012

V

e

rsion 2, 06.0

8

.2010

The connection to a participant on hold is automatically terminated after a short time.

The session timer on the VoIP PABX is set for an insufficient time.

¥

Check the timer setting and increase it if necessary.

You hear an error tone

(descending tone sequence)

when keying an input.

Action has failed/invalid input.

¥

Repeat the process.
Read the display and refer to the user guide if necessary.

No time is specified for a message in the call list.

Date/time is not synchronised.

¥

Set the date/time on the DECT Manager or

¥

Activate synchronisation with a time server on the Internet via the Web configurator.

You cannot establish a connection to the DECT Manager with your PC's Web browser.

¥

When establishing a connection, check the DECT Manager's local IP address that has been
entered. You can check this via the Service menu on a handset (

If no handset is registered, establish the DECT Manager's IP address when using a dynamic IP
address via the DHCP server. You can find the DECT Manager's MAC address on the rear of the
housing. If necessary, contact the network administrator for your local network.

¥

Check the connections between the PC and the DECT Manager. Transmit a ping command to
your base, e.g., from your PC (

ping <DECT Manager's local IP address>

).

¥

You have tried to reach the phone via a secure http (https://...). Try again with http://...

Exclusion of liability

Some displays may contain pixels (picture elements) which remain activated or
deactivated. As a pixel is made up of three sub-pixels (red, green, blue); it is possible
that pixel colours may vary.

This is completely normal and does not indicate a fault.

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Содержание N720 DECT IP

Страница 1: ...Gigaset N720 DECT IP Multicell System engbt A31008 M2314 L101 2 7619 Cover_front fm 06 02 2012 Version 2 06 08 2010 N720 DECT IP Installation conﬁguration and operation Multicell System ...

Страница 2: ...2 Gigaset N720 DECT IP Multicell System engbt A31008 M2314 L101 2 7619 Cover_front fm 06 02 2012 Version 2 06 08 2010 ...

Страница 3: ...em via your PC s Web browser Save your telephone system s configuration on your PC after you have set it up Organise and synchronise your base stations Register the base stations belonging to your DECT network and define a synchronisation hierarchy If your base stations are a long way apart create independent DECT clusters and manage them from a central point Manage handsets Register the handsets ...

Страница 4: ...22 Resetting the device settings 24 Menu tree handsets 26 Understanding the operating steps 27 Making calls 29 Calling 29 Ending a call 30 Accepting a call 31 Calling Line Identification 31 Call waiting during a call 33 Initiating ringback 33 Initiating a consultation call 34 Call swapping 34 Transferring a call to another subscriber 35 Anonymous calling 35 Gigaset HDSP telephony with brilliant so...

Страница 5: ...nnecting the DECT Manager to the local network LAN router 64 Configuring and synchronising base stations 67 Security settings 71 Configuring VoIP providers 73 Configuring handsets 75 Additional settings for making a call 82 Info services 88 Online directories 89 Device management 92 DECT Manager and base station status 98 Customer care 99 Questions and answers 99 Information on operating Gigaset V...

Страница 6: ... to 20 DECT base stations Manages up to 100 handsets on multicell systems Enables division into subnets Cluster formation Represents the interface to an IP PABX e g Gigaset T500 PRO T300 PRO The DECT Manager offers a Web user interface for the configuration and administration of the DECT network Getting started with the DECT Manager page 11 Configuring the DECT network using the Web user interface...

Страница 7: ...igaset SL610H PRO handset Detailed information about this handset and other approved Gigaset handsets can be found in the relevant user guide These are provided on the product CD or on the Internet at www gigaset com u PABX You can connect your DECT telephone system to a PABX for VoIP ISDN or analogue telephony e g A Gigaset T500 PRO or T300 PRO A PABX from another manufacturer A PABX over the Int...

Страница 8: ...overage as well as many ambient conditions must be taken into consideration The Gigaset N720 DECT IP Multicell System Site Planning and Measurement Guide provided on the enclosed product CD will make it easier for you to plan your multicell DECT network explain the necessary preparatory work for the installation and describe how to carry out measurements in order to find the best positions for you...

Страница 9: ...e device to external sources of high frequency energy Please refer to the Appendix chapter for the specifications of this Gigaset product The devices are not splashproof For this reason do not install them in a damp environment such as bathrooms or shower rooms Do not use the devices in environments with a potential explosion hazard e g paint shops If you give your Gigaset to a third party make su...

Страница 10: ...tation 3 One CD with user guide Gigaset N720 DM PRO only This includes for example the Gigaset N720 DECT IP Multicell System Site Planning and Measurement Guide page 8 Please note The Gigaset N720 DECT IP Multicell System devices are powered by Power over Ethernet PoE If you do not use an Ethernet switch with PoE functionality and require a power adapter to connect to the mains power supply you ca...

Страница 11: ...ended for wall mounting page 16 Firmware updates Whenever there are new or improved functions for your Gigaset firmware updates are made available for you to download to your DECT Manager and your base station page 97 If this results in operational changes when using your phone a new version of this user guide or the necessary amendments will be published on the Internet at www gigaset com pro Sel...

Страница 12: ... system page 18 Perform the following steps in the specified sequence first for the DECT Manager and then for all the base stations to be installed 1 Connect the power cable to the device and connect to the mains power supply if necessary 2 Connect the base to the router switch to access the local network and configure via the Web configurator 3 Fix the device to the planned position on the wall P...

Страница 13: ...t at the rear of the device 2 Insert the cable into the cable recess provided 3 Insert the power adapter into the mains socket Please note This connection is only required if the device is not powered via PoE If you do not use PoE the power adapter must be plugged in at all times for operation as the device will not work without a power supply Caution Use only the power adapter recommended in the ...

Страница 14: ... the Internet it automatically contacts the Gigaset support server to make it easier for you to configure the devices and to enable communication with Internet services For this purpose the DECT Manager sends the following information when the system is started and then every five hours u Serial number item number u MAC address u IP address for the Gigaset on the LAN its port numbers u Device name...

Страница 15: ... Version 2 06 08 2010 1 Insert a plug from the Ethernet cable supplied Cat 5 with 2 RJ45 modular jacks into the LAN connection socket at the rear of the device 2 Insert the second Ethernet cable plug into a LAN socket for your local network or on the router 3 Insert the cable into the cable recess provided ...

Страница 16: ... wall GigasetN720 IPPRO base stations andGigasetN720 DMPRODECTManager are intended for wall mounting You can fix the device to the wall with two or four screws Drill holes with the following spacing Horizontal 50 mm vertical 80 mm Affix wall plugs and secure the screws Let the screws protrude by approx four mm Hang the device on the screws 50 mm 80 mm ...

Страница 17: ...RO to be found quickly for maintenance purposes u Synchronisation level Base stations that combine to form a DECT wireless network must synchronise with one another to ensure a smooth transition of the handsets from cell to cell handover As a base station in a multicell DECT network often has an inadequate connection to some of the other base stations you must set up a synchronisation hierarchy De...

Страница 18: ...n to a cluster If you only want to manage one cluster assign all the base stations to the same cluster number Assign the planned synchronisation level to each base station Be aware that synchronisation level one can only be assigned once Save your settings Synchronisation starts automatically If synchronisation is successful this is indicated by the DECT 1 DECT 2 LEDs on the Gigaset N720 IP PRO ba...

Страница 19: ...dset that has already been set up Select the VoIP provider from the list and enter the login data for the account the handset is to use to make calls Start registering the handset for this account The DECT Manager is now ready for registering A registration PIN is generated and displayed b On the handset Start the registration procedure on the handset in accordance with the handset s user guide A ...

Страница 20: ...ion quality to the base station with the best reception is displayed u Battery charge status y y Empty to full y Flashes red batteries almost empty xy x x Charging u Name of the handset Please note Depending on the device type you can register your handset on other individualbase stations or on a Gigaset N720 DECT IP Multicell System up to four Information about this can be found in the user guide...

Страница 21: ...ne please read the tips on troubleshooting page 99 or contact our Customer Care team page 99 Information on is located here Making and accepting calls page 29 Using the network directories page 39 Reading eMails and using info services and network mailboxes page 46 Changing the display keys used for quick access to functions page 56 Changing settings for phone operation local area code external li...

Страница 22: ...ED indicates the LAN connection status VoIP connections status activation and registration Active call display Reset button page 24 DECT Power LAN VoIP CALL RESET Power LAN VoIP DECT CALL Description Off Off Off Off No power supply No supply voltage Flashes every two seconds Off Off Off No LAN connection or waiting for address to be assigned by the DHCP server On Off Off Off IP address assigned by...

Страница 23: ...button page 24 Power LAN 1 2 DECT 1 2 Description Off Off No power supply No supply voltage Flashes once a second Off The base station is looking for the DECT Manager On Off Connection established to DECT Manager base station service not yet ready Flashes every two seconds Off Firmware is being updated base station service not active On On Base station DECT module ready DECT synchronised On Flashe...

Страница 24: ...ow reset the DECT Manager s IP configuration settings and the password for registering on the DECT Manager You will need to use this function if you can no longer access the system e g because you have forgotten the password for the Web configurator or you are experiencing problems accessing the LAN You can reset the IP configuration either to specific static IP addresses or to dynamic addressing ...

Страница 25: ...ss from a DHCP server in the local network Press the reset button and hold it for four seconds Release the reset button Press the reset button for one second Release it again Press the reset button again for four seconds Release it again The reset is carried out The IP configuration is set as follows Parameter Value for the reset IP address type Static IP Address DECT Manager 192 168 143 1 Subnet ...

Страница 26: ...h the icon To open the main menu press v when the handset is in idle status Ç Select Services Next Call Anon page 35 Call Divert page 37 Call Waiting page 37 Do Not Disturb page 38 Only functions supported by the PABX are available Ringback Off page 33 Depending on the PABX additional services may be offered È Info Centre List of available info services page 52 Please note The Info Centre on the G...

Страница 27: ... Do Not Disturb on means Press right on the control key v to open the main menu Press right left down and up on the control key p to navigate to the Select Services submenu Press the display key OK to confirm your selection Press down on the control key s until the Do Not Disturb menu option is highlighted Press the display key Change to activate deactivate the function Settings Ç È É Ê Ë Ì á Â Ï ...

Страница 28: ...02 2012 Version 2 06 08 2010 Thechangeiseffectiveimmediatelyanddoes not need to be confirmed Press the key below Back to skip back to the previous menu level Or Press and hold the end call key a to return to idle status Settings Next Call Anon Call Divert Call Waiting Do Not Disturb Ringback Off Back Change ...

Страница 29: ...Gigaset N720 DECT IP Multicell System uses a VoIP PABX or the services of a VoIP provider for Internet telephony The availability of some phone functions depends on whether they are supported by the PABX provider and whether they have been enabled If necessary you can obtain a description of the services from the operator of your PABX Calling c Enter the number and press the talk key The number is...

Страница 30: ...ctory for this phone number the corresponding name is displayed Ending a call a Press the end call key Please note u You can cancel the dialling process with the end call key a u You can see the duration of the call while the call is in progress u Dialling using the directories page 39 or the call and redial lists page 44 saves you entering numbers repeatedly u If all the Gigaset N720 DECT IP Mult...

Страница 31: ...ing Line Identification When you receive a call the caller s number or name is displayed if the following prerequisites are met u Your PABX provider supports CLIP CLI and CNIP CLI Calling Line Identification the caller s number is transmitted CLIP Calling Line Identification Presentation the caller s number is displayed CNIP Calling Name Identification Presentation the caller s name is displayed u...

Страница 32: ...ion if necessary In the user manual for the device search for the term CLIP or an alternative term such as calling line identification phone number identification caller ID etc If necessary contact the device manufacturer supplier Check whether your provider supports phone number display CLIP and that the function has been activated for you If necessary contact your provider If you have CNIP the C...

Страница 33: ...sy tone Accepting the call putting the first party on hold Accept Press the display key You are connected to the caller The first call is placed on hold Use q to switch between the participants call swapping page 34 Accept the call end the first call a Press the end call key The call is signalled as an incoming call You can accept the call page 31 Initiating ringback If the number you have called ...

Страница 34: ...o the first participant Ending a consultation call Options End active call You are reconnected to the first call participant You can also end a consultation call by pressing the end call key a The connection is briefly interrupted and you will receive a recall As soon as you answer the call you are reconnected to the first call participant Prerequisite Transfer Call by On Hook is not activated Tra...

Страница 35: ...rred to the other participant s number Prerequisite Transfer Call by On Hook is activated Transfer Call by On Hook page 85 If the internal participant does not answer or the line is busy press the End display key to return to the first call You can also press the end call key a when forwarding a call before the second participant picks up the call Anonymous calling You can withhold your phone numb...

Страница 36: ...ne You make the call from a wideband capable handset The G 722 codec is enabled for the phone system and selected for the handset page 78 Your PABX VoIP provider supports wideband connections The recipient s phone supports codec G 722 and accepts the establishment of a wideband connection Please note Wideband telephony using the G 722 codec must be enabled in the DECT Manager Web configurator page...

Страница 37: ...nction or as a service offered by the VoIP PABX provider v Ç Select Services Call Divert You can enter data as follows Status Select On Off to activate deactivate Call Divert Phone Number Enter the number to which the call is to be diverted You can enter a fixed line VoIP or mobile number When Select All Calls When Busy No Answer All Calls Calls are diverted immediately i e no more calls are signa...

Страница 38: ...sturb You can activate the Do Not Disturb DND function if you do not want to receive any calls and you do not want the phone to ring if your PABX provider supports this function You can still make calls when this function is activated v Ç Select Services Do Not Disturb Status Select On Off to activate deactivate this function Press the display key Send ...

Страница 39: ...ine directory In this case open the local directory by pressing and holding the directory key The description below assumes the default assignment Opening the corporate directory using the INT key The INT key u press left on control key on the handsets opens a corporate directory provided that this is set up via the Web configurator and can be accessed by the DECT Manager The directory to be opene...

Страница 40: ...ager for your handset page 77 Or v Â Contacts Network Directory All available online directories are displayed q Select a directory and press OK Searching for and displaying an entry q Scroll to the required entry Or Enter the name or first few letters As soon as you press a key on the keypad the phone goes into search mode You can enter up to eight characters The first entry in the list which mat...

Страница 41: ...erequisite You have opened the online directory Yellow Pages You can enter data in the following fields Surname Online directory or Category Name Yellow Pages Enter the name part of a name or the category max 30 characters City Enter the name of the city location in which the party you are searching for lives max 30 characters If you have already completed a search the names of the cities you last...

Страница 42: ...key New to start a new search Or Press the display key Change to change the search criteria The name and city location are copied over and you can change them No hits are displayed if the list of hits is too large A message to this effect is displayed Press the display key Refine to start a refined search page 43 Or Depending on the provider you can view the list if the number of hits is displayed...

Страница 43: ...ss the talk key c If the entry only contains one phone number this is the one that is dialled A list of numbers appears if there is more than one number Using q select a number and press the display key Dial Starting a refined search You can use the search options available in the refined search first name and or street to limit the number of hits returned by a previous search Prerequisite A searc...

Страница 44: ...ined by the information transferred by the caller and whether or not the caller appears in the directory All Calls All outgoing accepted and missed calls Outgoing calls The last 20 numbers dialled redial list Accepted calls Calls that were answered max 15 Missed calls Calls that were not answered max 15 If the list contains entries that you have not yet viewed the display shows the icon and the nu...

Страница 45: ...s for dialling a phone number from a list q Scroll through the list to the required name c Press the talk key The number is dialled Or View Press the display key to show the entry c Press the talk key The number is dialled Copying an entry from the call list to the local directory q Scroll through the list to the required entry Options Press the display key q Select Copy to Directory and press OK ...

Страница 46: ... provider offers answering machines on the network known as network mailboxes Each network mailbox accepts incoming calls made via the corresponding line VoIP phone number To record all calls a network mailbox must be set up for each VoIP connection The network mailbox is configured for each handset using the Web configurator on the DECT Manager and can also only be activated or deactivated there ...

Страница 47: ... network mailbox entry and press OK You are connected directly to the network mailbox and can hear its announcement Messages can generally be played back using your handset keypad digit codes Listen to the announcement If there are new messages in the network mailbox the list entry is shown in bold The number of new messages is shown in brackets following the list entry If there are no new message...

Страница 48: ...ch eMail in the incoming eMail list page 48 Opening the incoming eMail list Prerequisites u You have set up an eMail account with a provider u The incoming eMail server uses the POP3 protocol u The name of the incoming eMail server and your personal access data account name password are stored in the DECT Manager for your handset page 81 On the handset v Ë Messaging eMail Or if new eMail messages ...

Страница 49: ...s empty No entries will appear in the display Messages when establishing a connection The following problems may occur when connecting to the incoming eMail server The messages are displayed in the display for a few seconds Server not accessible The connection to the incoming eMail server could not be established This may have the following causes Incorrect entry for the name of the incoming eMail...

Страница 50: ...r may only permit POP3 access at certain intervals Try again a few moments later Mailbox settings incomplete Incomplete entries for name of incoming eMail server user name and or password Check add to settings Web configurator Viewing the message header and text of an eMail Prerequisite You have opened the incoming mail list page 48 q Select an eMail entry Read Press the display key The subject of...

Страница 51: ... over several lines if necessary maximum 60 lines Back Press the display key to return to the incoming message list Example display on the Gigaset SL610H PRO handset Deleting eMail messages Prerequisite You have opened the incoming eMail list page 48 or the header or sender s address for an eMail is displayed page 50 Options Delete Select and press OK Yes Press the display key to confirm the secur...

Страница 52: ...he Gigaset SL610H PRO S810H and SL400H handsets v È Info Centre On the Gigaset C610H handset v É Additional Features Info Centre Your info centre menu i e a list of available info services is displayed You can navigate between the info services s Select the info service and press OK To access certain info services personalised services you have to log in with a user name and password In this case ...

Страница 53: ...t display requested page General error when loading the info service Login failed Login has failed Possible causes of this are u You have not entered your login data correctly Reselect the info service and repeat the login process Please remember that data is case sensitive u You are not entitled to access this info service Login for personalised info services If a special login process with user ...

Страница 54: ...rlink to further information If the page contains a hyperlink to further information this is indicated by the g icon If a page with hyperlinks is opened the first hyperlink is highlighted Using the control keys s and or t as required you can navigate to the hyperlink that you would like to select The hyperlink is then highlighted by bars Press the right display key Link to open the relevant page H...

Страница 55: ...e keys on your handset If necessary navigate to other text fields to complete them or make a selection see below Press the right display key to complete the entry and send the data Making selections If necessary use q to navigate to the line in which you would like to make a selection Press left or right on the control key several times to make the required selection Use q to navigate to other sel...

Страница 56: ...and are synchronised system wide on all base stations and Gigaset handsets Synchronisation is carried out in the following cases u If the date or time has been changed on the DECT Manager u If a handset is registered to the telephone system u If a handset is switched off and switched back on again or is outside the wireless range of the telephone system for more than 45 seconds and then comes back...

Страница 57: ...or the next call page 35 Call Divert Assign the menu for setting and activating deactivating call forwarding to a key page 37 v Ç Select Services Call Divert PBX Control Access to PABX services v Ç Select Services PBX Control This function is only available if your Gigaset N720 DECT IP Multicell System PRO is connected to a Gigaset T500 PRO or T300 PRO PABX and services are provided via a RAP serv...

Страница 58: ...to your DECT Manager in the event of an error You can arrange firmware updates for the DECT Manager u Manage the directories on registered Gigaset handsets save to PC compare them with one another or against a directory on your PC Using the Web configurator Connecting the PC to the Web configurator on the DECT Manager Prerequisites u A standard Web browser is installed on the PC e g Internet Explo...

Страница 59: ...ick to open the list of available languages Select the language The Web page is reloaded in the selected language Reloading may take some time Enter the password in the bottom field of the Web page default setting admin to access the Web configurator functions Click OK Please note The IP address is assigned dynamically via your local network s DHCP server You can find the DECT Manager s current IP...

Страница 60: ...assword for security reasons page 71 u If you do not make any entries for a lengthy period approx 10 minutes you are automatically logged off The next time you try to make an entry or open a Web page the login screen is displayed again Enter the password again to log back in u Any entries that you did not save on the DECT Manager before automatic logoff will be lost Navigation area Menu bar tabs H...

Страница 61: ...ou will find the Log Off function at the top right of each Web page above the menu bar Navigation area Caution Always use the Log Off function to end the connection to the Web configurator If for example you close the Web browser without logging off beforehand access to the Web configurator may be blocked for a few minutes The functions of the menu page 61 selected in the menu bar are listed in th...

Страница 62: ...options radio buttons The active option in the list is indicated by and the non active by You can activate an option by clicking The previously activated option is deactivated You can only deactivate an option by activating another option Applying changes As soon as you have made your change on a page save and activate the new setting on the DECT Manager by selecting Set If your entry does not com...

Страница 63: ... the navigation area The Telephony subfunctions are displayed in the navigation tree Select the Dialling Plans subfunction Settings Network and connectors IP Configuration page 64 Base station registration page 67 Base station settings page 69 Base station events page 71 Base station synchronisation page 70 Security Settings page 71 VoIP providers List of VoIP providers page 73 Handsets page 75 Te...

Страница 64: ...nager to be recognised If the local network DHCP server cannot or should not be activated you must assign a fixed static IP address to the DECT Manager IP address type Select Obtained automatically if your device receives the IP address via a DHCP server default setting Select Static if your device receives a fixed IP address If the Obtained automatically setting is selected all further settings a...

Страница 65: ... the subnet mask that is used by your network Default Gateway Enter the IP address for the standard gateway through which the local network is connected to the Internet This is generally the local private IP address for your router gateway e g 192 168 2 1 Your DECT Manager requires this information to be able to access the Internet Preferred DNS server Enter the IP address for the preferred DNS se...

Страница 66: ...d to define different priorities for the data traffic You can run your DECT Manager and a PC used to configure the DECT Manager on a separate VLAN Inthis case youenter theVLAN identifiers VLANtags for yourVLAN Your network operator will supply you with this data Select Yes if you do not want to use a VLAN default setting No Enter the VLAN identifier for your virtual network in the VLAN Identifier ...

Страница 67: ...and synchronised To do this you will need a list of all base stations each with the MAC address of a DECT module and the location in the building or a unique name for the cell You will find the MAC addresses for the DECT modules on the sticker attached to each respective Gigaset N720 IP PRO base station Registering base stations Settings Network and connectors Base station registration The window ...

Страница 68: ...luster and Synchronisation level can be specified later on the Synchronising base stations page The base station status is displayed Offline The base station is not connected to the telephone system via LAN Deactivated Active Active and Synced TheIPaddresstypeiscopiedfromthesettingfortheDECTManagerontheIPConfiguration page page 64 You can change the IP address type The settings for the DECT Manage...

Страница 69: ...ation window now opens again to allow you to register and configure the remaining base stations When you have registered and configured all the required base stations the window shows that there are no more unregistered base stations visible in the system You must now synchronise the base stations Displaying base stations changing settings Settings Network and connectors Base station settings The ...

Страница 70: ...nnection between base stations and mobile phones and the handover To carry out the synchronisation you will need the plan of the clusters with the synchronisation level for each base station View the list of installed base stations and check that all base stations have been registered and configured page 67 They will then appear in the list in the following window Settings Network and connectors B...

Страница 71: ...te all displayed events Security settings The DECT Manager supports the establishment of secure data connections on the Internet with the TLS security protocol Transport Layer Security With TLS the client the phone uses certificates to identify the server These certificates must be stored on the base You can also set the Remote Management function on this page Settings Network and connectors Secur...

Страница 72: ...icate used to make the connection You can display information on the certificate by highlighting it and clicking on the Details button This information includes who issued the certificate certification authority and for whom as well as its validity period You must use the information to decide whether to accept or reject the certificate If you accept the certificate depending on its type it is tra...

Страница 73: ... enter the details for a PABX manually When configuring a VoIP provider you can use a wizard to select a provider profile Wizard for selecting provider profiles Gigaset offers a range of provider profiles that you can use for configuration The Gigaset N720 DM PRO searches for a provisioning file on the network and downloads a provider s configuration data and default settings from this file You wi...

Страница 74: ...h between outboundproxy server mode and STUN use The STUN or outbound server replaces the private IP address of your DECT Manager with its public IP address in the sent data packets If you operate your DECT Manager behind a router with symmetric NAT STUN cannot be used If you are sometimes unavailable for incoming calls you may have to adjust the value in NAT refresh time If you have not activated...

Страница 75: ...gs for this handset To start registering and configuring a new handset click the Add button Each handset is assigned its own VoIP account However you can copy the provider and the Advanced settings page 77 from a handset that has already been registered To do this select the listed handset from which you want to copy the data and then click on Add next to New mobile device with own data Specify wh...

Страница 76: ...Check that the handset you wish to register is within the wireless range of your DECT network Choose a configured VoIP PABX provider from the Select VoIP provider list Enter the access data for the VoIP account in the relevant fields These fields may vary depending on the PABX provider profile Click the Start Registration button to start registering the handset The PIN is displayed in a window You...

Страница 77: ...ous directories using the handset control key Choose which directory is called up with the directory key bottom of the control key You can select the local directory or one of the online directories from the list Depending on this choice the user can press and hold the directory key to open either the list of online directories or the local directory Choose from the list which corporate directory ...

Страница 78: ...he sender and the recipient when establishing a connection You can select the voice codecs to be used for this VoIP account and specify the order in which the codecs are to be suggested when a VoIP connection is established Select the required codecs and define the sequence in which they should be used The following voice codecs are supported If these settings are to apply to all configured handse...

Страница 79: ...ry from the handset If you have edited the directory file vcf file on the PC and would like to load this modified directory to the handset you can delete the current directory on the handset before the transfer Tip Back up the current directory on your PC before deleting it You can then reload it if the modified directory is affected by formatting errors and some or all of it cannot be loaded onto...

Страница 80: ... vcf file into the handset directory u Name u First name u Number u Number office u Number mobile u eMail address u Birthday YYYY MM DD and time of the reminder call HH MM separated by a T example 2011 12 24T11 00 Other information that a vCard may contain is not entered into the handset directory Example of an entry in vCard format BEGIN VCARD VERSION 2 1 N Smith Anna TEL HOME 1234567890 TEL WORK...

Страница 81: ...ing handsets If the handset for which you are currently editing the settings is registered with the DECT Manager you can Saving settings Click on Set to save your settings on the page Deregister Deregister the handset for this SIP connection The connection is interrupted but all data is retained Delete Delete the entire account for the handset on the DECT Manager This affects all settings on this ...

Страница 82: ...lock for calls e g chargeable dialling codes Enter the phone number for which you want to block calls in New Rule Entering information in the Comment field makes it easier to distinguish between different blocked phone numbers Click on Add to create the new rule To enable a rule select the Blocked checkbox Click on the Delete button to remove a plan from the list Access code Depending on your PABX...

Страница 83: ... VoIP call is made in the same local area and also for national long distance calls This means that the access code is set before all phone numbers that do not start with 0 even when dialling numbers from the directory and other lists The exceptions are numbers for which a dialling rule has been defined Select your country The international and national prefix is then entered in the Prefix and Cod...

Страница 84: ...he following options If you activate the option Yes the phone automatically attempts to set the suitable DTMF signalling type for the current codec for each call If you disable the No option you can use the other options to specify the DTMF signalling type Enable Audio or RFC 2833 if DTMF signals are to be transmitted acoustically in voice packets Enable SIP Info if DTMF signals are to be transmit...

Страница 85: ... these must be activated The DECT Manager needs to connect to the Internet for this When using G 729 you can also save bandwidth and transmission capacity by suppressing the transmission of voice packets during pauses default No Activate the Yes option for Enable Annex B for codec G 729 to enable the transmission of data packets during pauses The participants will then hear background noise during...

Страница 86: ...ed from the SIP URL from the SIP contact header u Specifywhetherthe first call is to continue while the secondparticipant is being called when a call is forwarded There are two ways of doing this For attended transfer This procedure ensures that the call actually takes place For unattended transfer The first connection to the participant is ended after the call is transferred Defining R key functi...

Страница 87: ... NAT it makes sense to use randomly selected ports The phones must then use different ports so that the router s NAT is only able to forward incoming calls and voice data to one the intended phone Activate Use randomports and specify a number range for SIPport from which the ports are to be chosen u RTP port Two consecutive RTP ports consecutive port numbers are required for each VoIP connection V...

Страница 88: ...he handsets page 52 The VoIP account s SIP ID and the handset s DECT ID are transferred when requesting info services This allows the info service server to offer individual settings for each handset Settings Info Services Select the server for the info services and enter the access data in the relevant fields Click on Set to save your settings on the page Please note If the PABX provides a RAP se...

Страница 89: ...ectory You can also enter an additional provider u Corporate directories corporate directories You can enter three directories here One directory in LDAP format One general directory in XML format One private directory in XML format Use the handset settings page 77 to specify which keys are to call up the directories Public Online Directories Settings Online directories You can select the online d...

Страница 90: ...6 08 2010 Enter the provider s details and a name for the provider and the directories You can choose between the White and Yellow Pages Click on Set to save your settings on the page The online directories page is displayed again The new provider has now been entered in the list Activate this provider Click on Set to save your settings on this page ...

Страница 91: ...ered handsets available on a server in LDAP or XML format Settings Online directories Directory via Lightweight Directory Access Protocol LDAP If your corporate network provides a directory via an LDAP server set up the function on this page You will need information about the configuration of the LDAP server to do this Enter a name in the Directory name field This is the name under which the dire...

Страница 92: ...the same server as the XML directory Saving settings Click on Set to save your settings on the page Device management Date and time By default the DECT Manager is configured so that the date and time are transferred from a time server on the Internet Changes to the settings for the time server and activating deactivating the synchronisation are done via the Web page Settings Management Date Time S...

Страница 93: ...min Deactivating LEDs on the base stations The LEDs on the base stations can be deactivated Please note that faults in synchronisation and in the DECT network cannot then be localised immediately Starting auto configuration The Auto Configuration is used to update system settings It can be started if the manufacturer operator or supplier of the PABX provides a corresponding file and a code Provide...

Страница 94: ...ndsets you should save the latest settings in a file on the PC so that the current system can be restored quickly if problems occur The file is stored with the suffix cfg default Gigaset yyyy mm dd cfg If you change the settings accidentally or you need to reset the DECT Manager due to a fault you can reload the saved settings from the file on your PC to your phone These settings can be restored v...

Страница 95: ...y All existing connections are terminated Regular system check The system regularly checks whether a reboot is necessary If it determines that a reboot is required this operation is performed If a phone call is in progress the reboot will be postponed by up to two hours The check will be performed at the specified time on the selected days at least once per week Select a day or Daily and enter a t...

Страница 96: ...rmed by the DECT Manager and base stations during operation and sends this to the configured SysLog server Settings Management System log Enter the IP Address and Server port for storing the system log on a server default setting for the server port 514 Activate the System log Select the DECT Manager and base station data to be sent to the SysLog server Click on Set to save your settings on the pa...

Страница 97: ...se updates onto the DECT Manager or base stations as required Settings Management Firmware Update Updating the DECT Manager firmware automatically initiates a base station update Enter the address of the server on which the update is provided in the Data server field You can obtain information on this from the supplier or operator of your system Specify whether the firmware update for the base sta...

Страница 98: ...the DECT Manager u Device Name in the Network u Operating days since the system was started u Version of the firmware currently loaded for the DECT Manager u Version of the firmware available for the DECT Manager u Preferred firmware version for the base stations u List of base stations with names firmware version currently loaded time in days and download status for DECT modules 1 and 2 respectiv...

Страница 99: ...te 4 Base station is without power Check the power supply to the base stations and the DECT Manager page 13 If the base is powered by PoE check the switch s power supply 5 No resources available from the nearest base station all connections are busy Short termsolution Move to adifferentlocation to check whether connections are available at another base station Long term solution Check the plan of ...

Страница 100: ... to the DECT Manager with your PC s Web browser When establishing a connection check the DECT Manager s local IP address that has been entered You can check this via the Service menu on a handset page 103 If no handset is registered establish the DECT Manager s IP address when using a dynamic IP address via the DHCP server You can find the DECT Manager s MAC address on the rear of the housing If n...

Страница 101: ...arding on the router 1 Changing the port numbers for SIP and RTP on your VoIP phone On your VoIP phone system define different local port numbers for the SIP and RTP ports between 1024 and 49152 u These numbers must not be used by any other application or host in the LAN and u Must be considerably higher or lower than the SIP and RTP port numbers that you usually use and are preset on the phone Th...

Страница 102: ... base port for the Gigaset N720 DECT IP Multicell System base stations from which the system automatically determines the ports required 32 per DECT module page 87 You must then also define corresponding port forwarding for this range Local host IP Local IP address of your phone in the LAN The phone s current IP address is displayed on the router To enable the router to perform this port forwardin...

Страница 103: ...f the DECT Manager PARI 2 Serial number of the handset IPUI 3 No information stored only displayed 4 DECT Manager variant digits 1 and 2 Version of the DECT Manager firmware digits 3 to 5 Revision of the DECT Manager firmware digits 6 and 7 5 No information stored only displayed 6 DECT Manager s device item number 7 DECT Manager s IP address RFP Scan This function can be used during or after insta...

Страница 104: ...cordance with the international standards ISO 14001 and ISO 9001 ISO 14001 Environment Certified since September 2007 by TüV SÜD Management Service GmbH ISO 9001 Quality Certified since 17 02 1994 by TüV Süd Management Service GmbH Disposal Batteries should not be disposed of in general household waste Observe the local waste disposal regulations details of which can be obtained from your local au...

Страница 105: ...he market it was not possible to test all substances Authorisation Gigaset N720 IP PRO Voice over IP telephony is possible via the LAN interface IEEE 802 3 Depending on your telecommunication network interface an additional modem could be necessary For fur ther information please contact your Internet provider This device is intended for use within the European Economic Area and Switzerland If use...

Страница 106: ...aset N720 IP PRO PoE IEEE 802 3af 6 4 W Class 2 LAN interface RJ45 Ethernet 10 100 Mbps Protection class IP20 Ambient conditions for operation 5 C to 45 C 20 to 75 relative humidity Protocols IPv4 SNTP DHCP DNS TCP UDP VLAN HTTP TLS SIP STUN RTP MWI SDP Base stations DECT standard DECT EN 300 175 x Standards GAP PN CAP CAT iq 1 0 Radio frequency range 1880 1900 MHz No of channels 120 channels Numb...

Страница 107: ...utomatic ringback See Ringback when the number is busy B Block dialling Enter the complete phone number and correct it if necessary Then pick up the earpiece or press the talk speaker key to dial the phone number Broadband Internet access See DSL C Call Forwarding CF Automatic forwarding of a call to a different telephone number There are three kinds of call forwarding CFU Call Forwarding Uncondit...

Страница 108: ...nd the recipient when establishing a connection The choice of codec is a compromise between voice quality transmission speed and the necessary bandwidth A high level of compression for example means that the bandwidth required for each voice connection is low However it also means that the time needed to compress decompress the data is greater which increases execution time for data in the network...

Страница 109: ...number DMZ Demilitarised Zone DMZ describes a part of a network that is outside the firewall A DMZ is set up as it were between a network you want to protect e g a LAN and a non secure network e g the Internet A DMZ permits unrestricted access from the Internet to only one or a few network components while the other network components remain secure behind the firewall DNS Domain Name System Hierar...

Страница 110: ...r Participant A calls participant B The participant puts the connection on hold and calls participant C Rather than connect everyone in a three party conference A now transfers participant B to C and hangs up EEPROM Electrically Erasable Programmable Read Only Memory Memory building block in your phone with fixed data e g default and customised settings and data saved automatically e g call list e...

Страница 111: ... 50 Hz to 7 kHz a net transmission rate of 64 kbit s per voice connection and integrated speech pause recognition and comfort noise generation silence suppression G 722 delivers very good voice quality A higher sampling rate provides clearer and better voice quality than other codecs and enables a speech tone in High Definition Sound Performance HDSP G 726 Standard for a Codec G 726 delivers good ...

Страница 112: ...sent to the hub by one network subscriber is forwarded to all network subscribers See also Gateway Router I IEEE Institute of Electrical and Electronics Engineers International body that defines standards in electronics and electrical engineering concerned in particular with the standardisation of LAN technology transmission protocols data transfer rate and wiring Infrastructure network Network wi...

Страница 113: ... range Range of IP addresses that the DHCP server can use to assign dynamic IP addresses L LAN Local Area Network Network with a restricted physical range A LAN can be wireless WLAN and or wired Local IP address The local or private IP address is the address for a network component in the local network LAN The network operator can assign any address they want Devices that act as a link from a loca...

Страница 114: ... your phone Network Group of devices Devices can be connected in either wired or wireless mode Networks can also differ in range and structure Range local networks LAN or wide area networks WAN Structure Infrastructure network or ad hoc network Network subscriber Devices and PCs that are connected to each other in a network e g servers PCs and phones O Outbound proxy Alternative NAT control mechan...

Страница 115: ...rogram that controls the exchange of data between Client and Server in computer networks If the phone sends a query to the VoIP server the proxy acts as a server towards the phone and as a client towards the server A proxy is addressed via IP address Domain name and Port Public IP address The public IP address is the address for a network component on the Internet It is assigned by the Internet se...

Страница 116: ...rpiece the connection is made automatically Roaming Possibility for a subscriber with a DECT handset to accept or make calls in all cells of a DECT network ROM Read Only Memory A type of memory that can only be read Router Routes data packets within a network and between different networks via the quickest route Can connect Ethernet networks and WLAN Can be a Gateway to the Internet Routing Routin...

Страница 117: ...NAT NAT control mechanism STUN is a data protocol for VoIP telephones STUN replaces the private IP address in the VoIP telephone data packets with the public address of the secure private network To control data transfer a STUN server is also required on the Internet STUN cannot be implemented with symmetric NATs See also ALG Firewall NAT Outbound proxy Subnet Segment of a Network Subnet mask IP a...

Страница 118: ...ived The sender is not notified about whether it is received or not URI Uniform Resource Identifier Character string for identifying resources e g eMail recipient http gigaset com files On the Internet URIs are used as a uniform identification for resources URIs are also described as SIP addresses URIs can beenteredinthe phoneas a number Bydiallinga URI youcancall an Internet subscriber with VoIP ...

Страница 119: ...rovider is an Internet service provider that provides a Gateway for Internet telephony As the phone works with the SIP standard your provider must support the SIP standard The provider routes calls from VoIP to the telephone network analogue ISDN and mobile and vice versa W WAN Wide Area Network Wide area network that is unrestricted in terms of area e g Internet ...

Страница 120: ...sets Compatibility information page 123 EU Item number C39280 Z4 C706 UK Item number C39280 Z4 C745 Gigaset SL610H PRO handset u 1 8 TFT colour display u Ergonomic keyboard with adjustable backlight and keypad lock u Headset connection via Bluetooth or 2 5 mm jack u Bluetooth and mini USB u Directory for 500 vCards u Call lists for incoming outgoing and missed calls u Redial list automatic ringbac...

Страница 121: ... handsfree profiles u Caller pictures slideshow and screensaver analogue and digital clock u Silent alert download ring tone melodies u Calendar with appointment scheduler u Night mode with time controlled ringtone deactivation u No interruptions from anonymous calls u Room monitor www gigaset com gigasetsl400 Gigaset S810H handset u Illuminated graphic colour display 65k colours u Illuminated key...

Страница 122: ...olour display u Directory for 150 entries u Talk standby time of up to 12 h 250 h standard batteries u Brilliant sound quality in speaker mode u Screensaver u Alarm clock u Room monitor www gigaset com gigasete49h All accessories and batteries are available from your phone retailer Use only original accessories This will avoid possible health risks and personal injury and also ensure that all the ...

Страница 123: ...age for your handset at www gigaset com You will find a detailed description of the software update process in the user guide for your handset Compatibility with other handsets The following functions are available on other GAP compatible handsets u Registering on the Gigaset N720 DECT IP Multicell System page 18 u Assigning a line pressing the talk key u Releasing a line ending the call u Initiat...

Страница 124: ...dband voice codec 111 Busy 30 Buttons Web configurator 62 C Call accepted 44 accepting 31 display on LED 22 ending 30 in call list 44 missed 44 outgoing 44 transferring connecting 35 Call divert 107 Call divert see Call transfer Call duration 30 Call Forwarding 107 Call forwarding activating deactivating 37 Call list 44 accepted calls 44 all calls 44 deleting 45 deleting an entry 45 dialling a num...

Страница 125: ... 38 DECT Manager 6 connecting to LAN 58 device name 65 installing 11 LAN configuration 64 LEDs 22 resetting 24 status 98 status of connection to base stations LED display 22 Deleting base station 70 Deletion handset 81 Demilitarised Zone 109 De registering handset 81 Device name in network 65 DHCP 25 109 110 Diagnostics base stations 71 Dialling plans access codes 82 call barring 82 Differentiated...

Страница 126: ...Full duplex 111 G G 711 78 G 722 36 78 enabling 84 G 726 78 G 729 78 activating 85 Gateway 111 Gateway provider 111 Gigaset HDSP see HDSP Gigaset N720 DECT IP Multicell System 6 Gigaset N720 DM PRO 6 Gigaset N720 IP PRO 6 Gigaset N720 SPK PRO Site Planning Kit 8 item number 120 Gigaset net 88 gigaset config com 58 Global IP address 111 Global System for Mobile Communication 112 GSM 112 H Handover ...

Страница 127: ... Directory Access Protocol 40 LED active calls 22 base station 23 base station overload 23 base station connection to DECT Manager 23 DECT Manager 22 DECT Manager connection to base station 22 firmware update 22 Light emitting diodes see LED List eMail notifications 48 network mailbox 47 Listen port see Communication port Lists Web configurator 62 Local Area Network 113 Local IP address 113 Local ...

Страница 128: ...ication Number 114 Phone number displaying number called COLP 30 Phone number display notes 32 PIN 114 PoE Power over Ethernet 12 Port 115 Port forwarding 115 Port number 115 Power adapter 9 connecting 13 item number 120 safety 9 Power consumption 106 Prepare dialling 115 Priority of voice data 67 Private IP address 115 Protocol 115 Proxy 115 Proxy Server 115 Public IP address 115 Q Quality of Ser...

Страница 129: ...reboot 95 T Talk key 29 TCP 117 Telephone system overview 6 setting up 17 status 98 Time 92 synchronisation 56 Time server 92 TLS 118 Tone selection 83 Transmission Control Protocol 117 Transmission rate 118 Transport Layer Security 118 Transport protocol 118 Troubleshooting 99 eMail 49 general 99 U UDP 118 Uniform Resource Identifier 118 Universal Resource Locator 118 Update firmware 97 Updating ...

Страница 130: ...gbt A31008 M2314 L101 2 7619 N720SIX fm 06 02 2012 Version 2 06 08 2010 Web page structure 60 Wide Area Network 119 Withholding number 35 Working area Web configurator 62 X XML format directory 89 XML server address 92 Y Yellow Pages 41 Z Zulassung 105 ...

Страница 131: ...ECT IP Multicell System engbt A31008 M2314 L101 2 7619 Cover_back fm 06 02 2012 Version 2 06 08 2010 Gigaset N720 DECT IP Multicell System engbt A31008 M2314 L101 2 7619 Cover_back fm 03 02 2012 A31008 M2314 L101 2 7619 ...

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