P.48
Troubleshooting
Phenomenon
Cause
Solution
Display does not light up
1.Steam oven is not connected to
power supply;
2. Power cord is damaged.
1. Plug in power of steam oven (with
fuse)
2. Contact customer service & re-pair
centre or replace the component.
Abnormal indication on the
screen
1.Screen is damaged;
2. Electronic component of circuit
board is damaged.
Contact customer service & repair
centre or replace the component.
Water or steam leakage from
oven door
1.Door is not closed tightly;
2. Door sealer is damaged.
1. Close the door correctly again;
2. Contact customer service & re-pair
centre or replace the component.
Gas leakage from oven door
1.Seal ring on the door is not
installed correctly;
2. Door stop is damaged.
Contact customer service & repair
centre or replace the component.
Oven light is not lit
1.Oven light is damaged
2.Master computer board is
damaged.
Contact customer service & repair
centre or replace the component.
Malfunction of fan
1. Engine is damaged.
2. Master computer board is
damaged.
Contact customer service & repair
centre or replace the component.
Button failure
1.Conductive rubber on the button is
assembled improperly or damaged
2.Electronic component of circuit
board is damaged
Contact customer service & repair
centre or replace the component.
No steam
1. Drain cock is open;
2.Hose is folded, blocked or
damaged;
3.Steam generator is damaged;
4.Waterflood system is improperly
sealed
1. Shut drain cock in the chamber;
2. Contact customer service & repair
centre or replace the component.
3. Contact customer service & repair
centre or replace the component.
4. Contact customer service & repair
centre or replace the component.
